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Unanswered help topics more than 1 day old [@gwmngilfen]
This is useful to me to make sure people don’t feel ignored, while giving space for our volunteers to get there first. Here’s the search: #=help status:open status:noreplies before:1
. Note the “before:1” is undocumented AFAICT, after
and before
will use absolute dates if you use the picker, but you can specify a relative amount of days.
Posts that might be solved and we should ask [@gwmngilfen]
I made this to help me find posts that should be bumped in search of a solution, because we want to encourage that behaviour. Here it is: #help status:unsolved status:open before:7
.
I’m using before:7
here to allow a week for a user to mark it solved themselves, and we have an auto-close rule in Get Help for one month, so status:open
will make sure I’m not seeing unsolved posts from a long time ago. It’s not perfect as before:7
applies to the topic date, not the most recent post, but it’s not too bad!
There’s a list of search tips here. Post your cool searches!