We are using AD for our LDAP configuration. Communication between AWX and AD seems to work as expected. AWX-Web pod logs show successful authentication, but the user gets a timeout error in the UI. This issue occurs several times a day and “resolves” itself after a few minutes. I cannot provide steps to reproduce since this does not happen consistently.
here are the log messages for a user that attempted to login
2025-07-21 19:48:38,327 DEBUG [608e0529dada4ce482e2a16bf908ee85] awx.sso.common LDAP adapter adding user meyerz1 to team Observability Engineering as member_role
2025-07-21 19:48:38,490 DEBUG [608e0529dada4ce482e2a16bf908ee85] awx.sso.backends Forcing LDAP connection to close
2025-07-21 19:48:38,517 INFO [608e0529dada4ce482e2a16bf908ee85] awx.api.generics User meyerz1 logged in from 10.128.4.2
