Help Needed please: AWX isolated node not registering automatically and dropping after 30 minutes

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1

Hi,

Good day. Hope this email finds you well.

I was running AWX 15.0.1 and I was trying to add an isolated node using the commands below:

awx-manage provision_instance --hostname --is-isolated

awx-manage register_queue --queuename restricted --hostname --controller tower

awx-manage generate_isolated_key

then add this key to isolated node awx account /home/awx/.ssh/authorized_keys

awx-manage list_instances out will show the isolated node and group but the isolated node was unavailable, it was fixed by manually re-enabling the node in GUI however it dropped again after 30 minutes. I also noticed that isolated node heartbeat is not being check

Please advise if anyone has encountered the same and how to fix this issue.

Thanks a lot

2

Hi,

The heartbeat is probably running against this instance and failing, and after 30 minutes is being marked as lost. During the 30 minutes that the node is “available”, are you able to schedule and run jobs against that isolated instance? Do you see anything in the logs about the heartbeat check failing?

Seth