Inquiry Regarding SCM Update Failure in AWX (Ansible 2.9.11)

Dear Support Team,

We are currently using Ansible version 2.9.11.

We encountered an issue where a workflow executed in AWX became stuck in a “Pending” state. Upon investigation, we found that the issue was caused by a failure in the SCM update process from AWX to GitHub. We have also identified the underlying root cause on our side.

As SCM updates are configured to run each time an AWX workflow is executed, we would like to confirm whether there are any known issues in Ansible version 2.9.11 that could lead to SCM update failures.

We would appreciate it if you could provide any relevant information or guidance regarding this matter.

Best regards,