Dashboard not loading up.

[brookman_amissah_ocr (brookman amissah ocran)]

Hi, we have issues with our AWX dashboard with the following error and help will be greatly appreciated.

[Wei-Yen_Tan]

What’s it saying In the web pod? Also Is there a connection to the postgres database?

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[Ahilan_Swaminathan]

Hi Yen

It’s docker compose based installation and containers are up and running.

Could you please tell me how to check the connection established with a web container?

[root@xlmtdbmoawx ~]# docker ps

CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES

ecb33cd39011 ansible/awx:17.0.1 “/usr/bin/tini – /u…” 13 months ago Up 3 hours 8052/tcp awx_task

82e6e52dfa57 ansible/awx:17.0.1 “/usr/bin/tini – /b…” 13 months ago Up 3 hours 0.0.0.0:443->8052/tcp awx_web

2b7dc3ef5a5a postgres:12 “docker-entrypoint.s…” 13 months ago Up 3 hours 5432/tcp awx_postgres

a47949941f0a redis “docker-entrypoint.s…” 13 months ago Up 3 hours 6379/tcp awx_redis

[root@xlmtdbmoawx ~]# docker network ls

NETWORK ID NAME DRIVER SCOPE

5d6317902035 awx_default bridge local

677343fab60e awx_projects_default bridge local

8031e395d4c3 bridge bridge local

916279bd0e5d host host local

2f99bf22f46d none null local

[root@xlmtdbmoawx ~]#

[root@xlmtdbmoawx ~]# docker images

REPOSITORY TAG IMAGE ID CREATED SIZE

tianon/postgres-upgrade 10-to-12 6e934283efc8 14 months ago 347MB

postgres 12 e782ad565d74 14 months ago 314MB

ansible/awx 17.0.1 44187ed3a967 16 months ago 1.41GB

centos 8 300e315adb2f 18 months ago 209MB

memcached alpine acce7f7ac2ef 2 years ago 9.22MB

postgres 10 1fb929c54703 2 years ago 200MB

redis latest 4cdbec704e47 2 years ago 98.2MB

ansible/awx_task 10.0.0 a968a1c4d9fd 2 years ago 2GB

ansible/awx_web 10.0.0 2cc33f01ffa7 2 years ago 1.96GB

[root@xlmtdbmoawx ~]#

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[Wei-Yen_Tan]

Do a docker log in the task. Also It seems t hat the postgres database is newer than the awx containers and that there is a tianon/postgres-upgrade upgrade. What’s that about? Were you trying to upgrade postgres?

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[Ahilan_Swaminathan]

Hi Yen

Were you trying to upgrade postgres?

We haven’t tried any upgrade in awx. Not sure how the awx deployment crashed.

Do you want me to check the aw_task container log?

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[Wei-Yen_Tan]

What is this?

tianon/postgres-upgrade 10-to-12 6e934283efc8 14 months ago 347MB

postgres 12 e782ad565d74 14 months ago 314MB

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[rake (rake...@gmail.com)]

I have faced the same error in k8s it was when postgres pod went down.
Have you tried to restart postgres container ?

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