# WINRM issue when tried to call connect window box **URL:** \ **Category:** AWX Project\ **Created:** [November 13, 2017, 7:00am UTC](https://forum.ansible.com/t/winrm-issue-when-tried-to-call-connect-window-box/26007 "2017-11-13T07:00:24Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Shtrudhan\_Kumar](https://avatars.discourse-cdn.com/v4/letter/s/49beb7/32.png) [@Shtrudhan\_Kumar](https://forum.ansible.com/u/Shtrudhan_Kumar)\ **Post date:** [November 13, 2017, 7:00am UTC](https://forum.ansible.com/t/winrm-issue-when-tried-to-call-connect-window-box/26007/1 "2017-11-13T07:00:24Z")
Hi Team, I am getting the below error when using the Ansible server to connect window node. “kerberos: authGSSClientStep() failed: ((‘Unspecified GSS failure. Minor code may provide more information’, 851968), (‘Server not found in Kerberos database’, -1765328377))” Please help to resolve this issue. Regards Shtrudhan Kumar ---
**Author:** ![j.r.hawkesworth](https://avatars.discourse-cdn.com/v4/letter/j/a3d4f5/32.png) [@j.r.hawkesworth](https://forum.ansible.com/u/j.r.hawkesworth)\ **Post date:** [November 20, 2017, 4:01pm UTC](https://forum.ansible.com/t/winrm-issue-when-tried-to-call-connect-window-box/26007/2 "2017-11-20T16:01:20Z")
Hi Shtrudhan Kumar Did you configure an /etc/krb5.conf on your awx node: You need to configure this file so that the kerberos libraries can connect to your domain controllers: [http://docs.ansible.com/ansible/latest/intro\_windows.html#configuring-kerberos](http://docs.ansible.com/ansible/latest/intro_windows.html#configuring-kerberos) Hope this helps, Jon ---
**Author:** ![Shtrudhan\_Kumar](https://avatars.discourse-cdn.com/v4/letter/s/49beb7/32.png) [@Shtrudhan\_Kumar](https://forum.ansible.com/u/Shtrudhan_Kumar)\ **Post date:** [November 21, 2017, 10:09am UTC](https://forum.ansible.com/t/winrm-issue-when-tried-to-call-connect-window-box/26007/3 "2017-11-21T10:09:22Z")
Thank you jon, Now i am using the NTLM to connect. Its working now. Regards Shtrudhan Kumar