# Windows Update error **URL:** \ **Category:** Get Help\ **Tags:** windows\ **Created:** [November 13, 2024, 11:21am UTC](https://forum.ansible.com/t/windows-update-error/10873 "2024-11-13T11:21:38Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![ansibliano](https://avatars.discourse-cdn.com/v4/letter/a/eb9ed0/32.png) [@ansibliano](https://forum.ansible.com/u/ansibliano)\ **Post date:** [November 13, 2024, 11:21am UTC](https://forum.ansible.com/t/windows-update-error/10873/1 "2024-11-13T11:21:38Z")
Hi. I am becoming crazy working with Windows Update. My playbook extract on windows update: ```auto tasks: - name: Create a drectory under C:\Temp win_file: path: C:\Temp\WinUpdLog state: directory register: win_file - name: Check for available updates ansible.windows.win_updates: category_names: '*' reboot: true reboot_timeout: 1800 state: searched - name: Install all updates and reboot as many times as needed ansible.windows.win_updates: category_names: '*' state: installed log_path: C:\Temp\WinUpdLog\ansible_wu.txt reboot: true reboot_timeout: 1800 ``` I obtained an error: ```auto FAILED! => {"changed": true, "failed_update_count": 1, "filtered_updates": {}, "found_update_count": 1, "installed_update_count": 0, "msg": "An update loop was detected, this could be caused by an update being rolled back during a reboot or the Windows Update API incorrectly reporting a failed update as being successful. Check the Windows Updates logs on the host to gather more information. Updates in the reboot loop are: f9fcbc6f-5349-4f1f-bc13-2f098ddf9622", "reboot_required": false, "rebooted": true, "updates": {"f9fcbc6f-5349-4f1f-bc13-2f098ddf9622": {"categories": ["Drivers", "Windows Server 2012 R2 and later drivers"], "downloaded": false, "failure_hresult_code": -1, "failure_msg": "Unknown WUA HRESULT -1 (UNKNOWN 0xFFFFFFFF)", "id": "f9fcbc6f-5349-4f1f-bc13-2f098ddf9622", "installed": false, "kb": [], "title": "Microsoft driver update for Generic / Text Only"}}} ``` How could I solve? Are there any best practices to execute Windows Update? Thanks a lot Mario ---
**Author:** ![jborean](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/jborean/32/1525_2.png) [@jborean](https://forum.ansible.com/u/jborean)\ **Post date:** [November 13, 2024, 7:52pm UTC](https://forum.ansible.com/t/windows-update-error/10873/2 "2024-11-13T19:52:44Z")
The reboot loop occurs when the update was installed without an issue but reported a reboot was required. After the reboot when the module went to run again to see if there were more updates available it found the same update to be installed. Instead of just getting stuck constantly installing and rebooting the same update it failed. As for why this happens it’s something that’s hard to find out unfortunately. Typically what it means is that Windows rolled back the update during the reboot but the `win_updates` module doesn’t know anything about why. You’ll have to look into the logs for Windows Update to see why that particular update is failing to be installed or just skip it entirely. ---
**Author:** ![ansibliano](https://avatars.discourse-cdn.com/v4/letter/a/eb9ed0/32.png) [@ansibliano](https://forum.ansible.com/u/ansibliano)\ **Post date:** [November 14, 2024, 2:23pm UTC](https://forum.ansible.com/t/windows-update-error/10873/3 "2024-11-14T14:23:54Z")
In this way, it worked: ```auto - name: Check for available updates ansible.windows.win_updates: category_names: '*' reject_list: - 'Microsoft driver update for Generic / Text Only' reboot: true reboot_timeout: 1800 state: searched - name: Install all updates and reboot as many times as needed ansible.windows.win_updates: category_names: '*' reject_list: - 'Microsoft driver update for Generic / Text Only' state: installed log_path: C:\Temp\WinUpdLog\ansible_wu.txt reboot: true reboot_timeout: 1800 ``` but I saw some weird behaviour I see the updated executed if I check them from powershell: ```auto PS C:\Users\user> Get-WmiObject -Class "win32_quickfixEngineering" | Sort-Object -Property InstalledOn -Descending Source Description HotFixID InstalledBy InstalledOn ------ ----------- -------- ----------- ----------- myserver Security Update KB5043126 NT AUTHORITY\SYSTEM 14/11/2024 00:00:00 myserver Security Update KB5046615 NT AUTHORITY\SYSTEM 14/11/2024 00:00:00 myserver Update KB5046269 domain\ansibleuser 14/11/2024 00:00:00 ``` BTW, I don’t see them from Windows Update graphic interface. Furthermore, if I do manually from the graphic WindowsUpdate button, it executed one more update: ```auto Security intelligence updates for Microsoft Defender Antivirus - KB2267602 (Version 1.421.290.0) - Current Channel (Broad) Successfully installed on ‎14/‎11/‎2024 ``` How could I manage the misalignment? Thanks a lot Mario ---
**Author:** ![jborean](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/jborean/32/1525_2.png) [@jborean](https://forum.ansible.com/u/jborean)\ **Post date:** [November 14, 2024, 10:00pm UTC](https://forum.ansible.com/t/windows-update-error/10873/4 "2024-11-14T22:00:55Z")
> [@ansibliano](#): > > Furthermore, if I do manually from the graphic WindowsUpdate button, it executed one more update: The security update KB2267602 is a defender definition update that is released roughly every hour by Microsoft. Each update uses the same KB number so you’ll see times when Ansible installed the older update but Microsoft released a new version meaning it is available again. Not much you can do about that unfortunately. As for trying to sync the GUI with what Ansible does I cannot help you there unfortunately. I know off know way to try and keep them aligned except wait until whatever internal mechanism is done to do so. If you ever find a way I’m definitely interested to hear it as it’s a common issue people come across.