# win\_ping Name or service not known **URL:** \ **Category:** Ansible Project\ **Tags:** windows\ **Created:** [April 25, 2016, 6:06pm UTC](https://forum.ansible.com/t/win-ping-name-or-service-not-known/21264 "2016-04-25T18:06:21Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Jonathan\_Anderson](https://avatars.discourse-cdn.com/v4/letter/j/45deac/32.png) [@Jonathan\_Anderson](https://forum.ansible.com/u/Jonathan_Anderson)\ **Post date:** [April 25, 2016, 6:06pm UTC](https://forum.ansible.com/t/win-ping-name-or-service-not-known/21264/1 "2016-04-25T18:06:21Z")
Centos 7 Ansible 2.1 Windows 7 on remote node My inventory file (/etc/ansible/hosts) contains… [windows] [123.123.123.123.mycompany.com](http://123.123.123.123.mycompany.com) My /etc/ansible/group\_vars/windows.yml file contains… ```auto ansible_user: username ansible_password: password ansible_port: 5985 ansible_connection: winrm ansible_winrm_server_cert_validation: ignore ``` ```auto ``` ```auto But when I try to run win_ping I get this: ``` ```auto ``` ```auto **$ansible windows -m win_ping -c winrm --vvv** ``` ```auto **No config file found; using defaults** ``` ```auto **<123.123.123.123.mycompany.com> ESTABLISH WINRM CONNECTION FOR USER: username on port 5985 TO 123.123.123.123.mycompany.com** ``` ```auto **123.123.123.123.mycompany.com | FAILED! => {** ``` ```auto **"failed": true.** ``` ```auto **"msg": "plaintext: 500 WinRMTransport. [Errno -2] Name or service not known"** ``` ```auto **}** ``` ```auto ``` ```auto What config file am I missing? ``` ```auto Where should it be located? ``` ```auto What should it contain? ``` ```auto ``` ```auto Any suggestions are appreciated. ``` ```auto ``` ```auto Jonathan ``` ---
**Author:** ![j.r.hawkesworth](https://avatars.discourse-cdn.com/v4/letter/j/a3d4f5/32.png) [@j.r.hawkesworth](https://forum.ansible.com/u/j.r.hawkesworth)\ **Post date:** [April 26, 2016, 9:49am UTC](https://forum.ansible.com/t/win-ping-name-or-service-not-known/21264/2 "2016-04-26T09:49:48Z")
Hi, Could be a few things going on here but ‘Name or service not known’ can mean that it can’t find the host. Can you ping **[123.123.123.123.mycompany.com](http://123.123.123.123.mycompany.com/)** from your ansible controller? Also if you do an nslookup on its ip address, do you get the correct hostname back? Did you run the [https://github.com/ansible/ansible/blob/devel/examples/scripts/ConfigureRemotingForAnsible.ps1](https://github.com/ansible/ansible/blob/devel/examples/scripts/ConfigureRemotingForAnsible.ps1) script on the Windows 7 machine. Also, if I recall, Windows 7 came with Powershell 2.0. You’ll need to upgrade it to at least Powershell / Windows Management Framework 3.0 (although I would go straight to 4.0 if possible). Hope this helps, Jon