# unable to ping the remote hosts

**URL:** <https://forum.ansible.com/t/unable-to-ping-the-remote-hosts/36759>\
**Category:** AWX Project\
**Created:** [June 21, 2022, 9:44am UTC](https://forum.ansible.com/t/unable-to-ping-the-remote-hosts/36759 "2022-06-21T09:44:18Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Sai\_Krishna](https://avatars.discourse-cdn.com/v4/letter/s/b77776/32.png) [@Sai\_Krishna](https://forum.ansible.com/u/Sai_Krishna)\
**Post date:** [June 21, 2022, 9:44am UTC](https://forum.ansible.com/t/unable-to-ping-the-remote-hosts/36759/1 "2022-06-21T09:44:18Z")

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ansible 2.9.23  
config file = /etc/ansible/ansible.cfg  
configured module search path = [‘/root/.ansible/plugins/modules’, ‘/usr/share/ansible/plugins/modules’]  
ansible python module location = /usr/lib/python3.6/site-packages/ansible  
executable location = /usr/bin/ansible  
python version = 3.6.8 (default, Nov 5 2020, 18:03:20) [GCC 8.3.1 20191121 (Red Hat 8.3.1-5.0.1)]  
Using /etc/ansible/ansible.cfg as config file  
host\_list declined parsing /etc/ansible/hosts as it did not pass its verify\_file() method  
script declined parsing /etc/ansible/hosts as it did not pass its verify\_file() method  
auto declined parsing /etc/ansible/hosts as it did not pass its verify\_file() method  
Parsed /etc/ansible/hosts inventory source with ini plugin  
Skipping callback ‘actionable’, as we already have a stdout callback.  
Skipping callback ‘counter\_enabled’, as we already have a stdout callback.  
Skipping callback ‘debug’, as we already have a stdout callback.  
Skipping callback ‘dense’, as we already have a stdout callback.  
Skipping callback ‘dense’, as we already have a stdout callback.  
Skipping callback ‘full\_skip’, as we already have a stdout callback.  
Skipping callback ‘json’, as we already have a stdout callback.  
Skipping callback ‘minimal’, as we already have a stdout callback.  
Skipping callback ‘null’, as we already have a stdout callback.  
Skipping callback ‘oneline’, as we already have a stdout callback.  
Skipping callback ‘selective’, as we already have a stdout callback.  
Skipping callback ‘skippy’, as we already have a stdout callback.  
Skipping callback ‘stderr’, as we already have a stdout callback.  
Skipping callback ‘unixy’, as we already have a stdout callback.  
Skipping callback ‘yaml’, as we already have a stdout callback.  
META: ran handlers  
 ESTABLISH SSH CONNECTION FOR USER: None  
 SSH: EXEC ssh -C -o ControlMaster=auto -o ControlPersist=60s -o KbdInteractiveAuthentication=no -o PreferredAuthentications=gssapi-with-mic,gssapi-keyex,hostbased,publickey -o PasswordAuthentication=no -o ConnectTimeout=10 -o ControlPath=/root/.ansible/cp/264aad5840 fiji-la1-ebs-tap1 ‘/bin/sh -c ‘"’“‘echo ~ && sleep 0’”’"‘’

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<div class="post-metadata">

**Author:** ![Sai\_Krishna](https://avatars.discourse-cdn.com/v4/letter/s/b77776/32.png) [@Sai\_Krishna](https://forum.ansible.com/u/Sai_Krishna)\
**Post date:** [June 21, 2022, 9:50am UTC](https://forum.ansible.com/t/unable-to-ping-the-remote-hosts/36759/2 "2022-06-21T09:50:48Z")

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Can you please do the needful,  
As unable to ping the remote hosts

Steps which are done from my end :  
1)able to ping the remote host from shell prompt  
2) able to perform the password-less logins to remote servers  
3)SSH keys are generated and able to login with root

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<div class="post-metadata">

**Author:** ![AWX\_Project](https://avatars.discourse-cdn.com/v4/letter/a/eada6e/32.png) [@AWX\_Project](https://forum.ansible.com/u/AWX_Project)\
**Post date:** [June 22, 2022, 7:40pm UTC](https://forum.ansible.com/t/unable-to-ping-the-remote-hosts/36759/3 "2022-06-22T19:40:31Z")

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Hi,

this line looks relevant

ESTABLISH SSH CONNECTION FOR USER: None

Maybe double check that the correct user information is being set to run this playbook.

Also can you paste the full traceback you get from the AWX stdout when you run this job? Also which AWX version are you using?

AWX Team