# Unable to install collection from new Galaxy

**URL:** <https://forum.ansible.com/t/unable-to-install-collection-from-new-galaxy/1238>\
**Category:** Get Help\
**Tags:** galaxy-ng\
**Created:** [October 2, 2023, 6:35am UTC](https://forum.ansible.com/t/unable-to-install-collection-from-new-galaxy/1238 "2023-10-02T06:35:35Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![iamroddo](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/iamroddo/32/321_2.png) [@iamroddo](https://forum.ansible.com/u/iamroddo)\
**Post date:** [October 2, 2023, 6:35am UTC](https://forum.ansible.com/t/unable-to-install-collection-from-new-galaxy/1238/1 "2023-10-02T06:35:35Z")

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I’ve noticed issues with installing collections from Galaxy. When I try from the CLI `ansible-galaxy collection install cisco.ios` I get the error below:

```auto
Starting galaxy collection install process
Process install dependency map
[WARNING]: Skipping Galaxy server https://galaxy.ansible.com/api/. Got an unexpected error when getting available versions of collection cisco.ios:
'/api/v3/plugin/ansible/content/published/collections/index/cisco/ios/versions/'
ERROR! Unexpected Exception, this is probably a bug: '/api/v3/plugin/ansible/content/published/collections/index/cisco/ios/versions/'
to see the full traceback, use -vvv

```

Output of `ansible --version` is below

```auto
ansible [core 2.13.0]
  config file = None
  configured module search path = ['/Users/D069683/.ansible/plugins/modules', '/usr/share/ansible/plugins/modules']
  ansible python module location = /opt/homebrew/lib/python3.11/site-packages/ansible
  ansible collection location = /Users/D069683/.ansible/collections:/usr/share/ansible/collections
  executable location = /opt/homebrew/bin/ansible
  python version = 3.11.5 (main, Aug 24 2023, 15:09:45) [Clang 14.0.3 (clang-1403.0.22.14.1)]
  jinja version = 3.1.2
  libyaml = True

```

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<div class="post-metadata">

**Author:** ![jskacel](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/jskacel/32/912_2.png) [@jskacel](https://forum.ansible.com/u/jskacel)\
**Post date:** [October 2, 2023, 10:58am UTC](https://forum.ansible.com/t/unable-to-install-collection-from-new-galaxy/1238/2 "2023-10-02T10:58:19Z")

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Hey, can you upgrade to ansible-core 2.13.9 and newer and check it again?

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<div class="post-metadata">

**Author:** ![iamroddo](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/iamroddo/32/321_2.png) [@iamroddo](https://forum.ansible.com/u/iamroddo)\
**Post date:** [October 2, 2023, 11:05am UTC](https://forum.ansible.com/t/unable-to-install-collection-from-new-galaxy/1238/3 "2023-10-02T11:05:20Z")

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That works. Is this a bug in ansible-core 2.13.0 or is it result of a migration to galaxy-ng?

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<div class="post-metadata">

**Author:** ![jskacel](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/jskacel/32/912_2.png) [@jskacel](https://forum.ansible.com/u/jskacel)\
**Post date:** [October 2, 2023, 11:07am UTC](https://forum.ansible.com/t/unable-to-install-collection-from-new-galaxy/1238/4 "2023-10-02T11:07:04Z")

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Both I would say. 2.13 had a bug with galaxy-ng, it was fixed in 2.13.3, but then there was bug with downloading all versions, so download of collection takes forever (fixed in 2.13.9). So 2.13.9 and newer should work well.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/ansible/original/1X/1882d9a01da5d8996a862359b0913cc568a39b84.svg) [@system](https://forum.ansible.com/u/system)\
**Post date:** [November 1, 2023, 11:07am UTC](https://forum.ansible.com/t/unable-to-install-collection-from-new-galaxy/1238/5 "2023-11-01T11:07:29Z")

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