# tower-cli network error

**URL:** <https://forum.ansible.com/t/tower-cli-network-error/26445>\
**Category:** AWX Project\
**Created:** [January 9, 2018, 6:48pm UTC](https://forum.ansible.com/t/tower-cli-network-error/26445 "2018-01-09T18:48:30Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Sammic30](https://avatars.discourse-cdn.com/v4/letter/s/c68b51/32.png) [@Sammic30](https://forum.ansible.com/u/Sammic30)\
**Post date:** [January 9, 2018, 6:48pm UTC](https://forum.ansible.com/t/tower-cli-network-error/26445/1 "2018-01-09T18:48:30Z")

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Hi,

I’m trying to use tower-cli and seeing below error.

tower-cli job\_template list

**Error: There was a network error of some kind trying to connect to Tower.**

The most common reason for this is a settings issue; is your “host” value in `tower-cli config` correct?  
Right now it is: “xx.xxx.xxx.xxx:8052”.

Below is my config file:

tower-cli config

# User options (set with `tower-cli config`; stored in ~/.tower\_cli.cfg).

host: xx.xxx.xxx.xxx:8052  
username: admin  
password: \*\*\*\*\*\*\*\*\*\*\*\*\*  
verify\_ssl: False

# Defaults.

use\_token: False  
verbose: False  
certificate:  
format: human  
color: True  
description\_on: False

tower-cli --version  
**Tower CLI 3.2.1**

Any help is appreciated!!!

Regards,  
Sammi

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**Author:** ![Christian\_Adams](https://avatars.discourse-cdn.com/v4/letter/c/ba8739/32.png) [@Christian\_Adams](https://forum.ansible.com/u/Christian_Adams)\
**Post date:** [January 9, 2018, 7:54pm UTC](https://forum.ansible.com/t/tower-cli-network-error/26445/2 "2018-01-09T19:54:59Z")

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Hi Sammi,

Does your username and password match that of a user on that AWX instance? Also, you may need to add ‘http://’ to the beginning of your host IP. For example:

# User options (set with `tower-cli config`; stored in ~/.tower\_cli.cfg).

username: cadams  
password: password  
verify\_ssl: False  
host: [http://127.0.0.1:8013](http://127.0.0.1:8013)

# Defaults. use\_token: False

verbose: False  
certificate:  
format: human  
color: True  
description\_on: False

Thank you,  
Christian

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<div class="post-metadata">

**Author:** ![Sammic30](https://avatars.discourse-cdn.com/v4/letter/s/c68b51/32.png) [@Sammic30](https://forum.ansible.com/u/Sammic30)\
**Post date:** [January 9, 2018, 9:29pm UTC](https://forum.ansible.com/t/tower-cli-network-error/26445/3 "2018-01-09T21:29:39Z")

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Thanks Chris,

The username and password was correct. The issue was I didn’t put http:// and also had to set verify\_ssl = False.

Regards,  
Sammi

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<div class="post-metadata">

**Author:** ![Christian\_Adams](https://avatars.discourse-cdn.com/v4/letter/c/ba8739/32.png) [@Christian\_Adams](https://forum.ansible.com/u/Christian_Adams)\
**Post date:** [January 9, 2018, 9:34pm UTC](https://forum.ansible.com/t/tower-cli-network-error/26445/4 "2018-01-09T21:34:42Z")

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Great! I am glad to hear you got it working. Thanks for posting what fixed it.

Thank you,  
Christian