# Servicenow behind proxy

**URL:** <https://forum.ansible.com/t/servicenow-behind-proxy/36486>\
**Category:** Ansible Project\
**Created:** [March 28, 2022, 7:38am UTC](https://forum.ansible.com/t/servicenow-behind-proxy/36486 "2022-03-28T07:38:14Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Hamza\_Bouabdallah](https://avatars.discourse-cdn.com/v4/letter/h/439d5e/32.png) [@Hamza\_Bouabdallah](https://forum.ansible.com/u/Hamza_Bouabdallah)\
**Post date:** [March 28, 2022, 7:38am UTC](https://forum.ansible.com/t/servicenow-behind-proxy/36486/1 "2022-03-28T07:38:14Z")

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Hello,

Did anyone find a way to use servicenow itsm collection to manage a Servicenow instance located behind a proxy ?

Thanks.

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**Author:** ![Ankit2](https://avatars.discourse-cdn.com/v4/letter/a/ea5d25/32.png) [@Ankit2](https://forum.ansible.com/u/Ankit2)\
**Post date:** [April 4, 2022, 12:50pm UTC](https://forum.ansible.com/t/servicenow-behind-proxy/36486/2 "2022-04-04T12:50:42Z")

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Ansible Collection for ServiceNow works only for instances which can be reached directly through the internet. We have a similar setup, our instances are accessible through an internal network only. I had to end up writing a custom role to access our instances, this may be different for your environment because we have wrapper API written for accessing the instances.

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**Author:** ![Akasurde](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/akasurde/32/230_2.png) [@Akasurde](https://forum.ansible.com/u/Akasurde)\
**Post date:** [April 5, 2022, 6:10am UTC](https://forum.ansible.com/t/servicenow-behind-proxy/36486/3 "2022-04-05T06:10:17Z")

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Ankit, would it be possible for you to share the code without disclosing Intellectual Property?