# Question about community.general.opentelemetry callback **URL:** \ **Category:** Ansible Project\ **Created:** [October 28, 2022, 2:58pm UTC](https://forum.ansible.com/t/question-about-community-general-opentelemetry-callback/37277 "2022-10-28T14:58:33Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Daniel\_Barros](https://avatars.discourse-cdn.com/v4/letter/d/7993a0/32.png) [@Daniel\_Barros](https://forum.ansible.com/u/Daniel_Barros)\ **Post date:** [October 28, 2022, 2:58pm UTC](https://forum.ansible.com/t/question-about-community-general-opentelemetry-callback/37277/1 "2022-10-28T14:58:33Z")
Hi group, good day, how are you? I have a question about using community.general.opentelemetry to send data to APM. I have set my ansible.cfg like this. [defaults] callbacks\_enabled = community.general.opentelemetry [callback\_opentelemetry] enable\_from\_environment = ANSIBLE\_OPENTELEMETRY\_ENABLED And then environment variables like this. OTEL\_EXPORTER\_OTLP\_ENDPOINT=[http://elk-server:8200](http://elk-server:8200) OTEL\_EXPORTER\_OTLP\_HEADERS=“authorization=Bearer xxxxxx” OTEL\_SERVICE\_NAME=ansible I have also installed the telemetry python packages pip list | grep opentele opentelemetry-api 1.13.0 opentelemetry-exporter-otlp 1.13.0 opentelemetry-exporter-otlp-proto-grpc 1.13.0 opentelemetry-exporter-otlp-proto-http 1.13.0 opentelemetry-instrumentation 0.34b0 opentelemetry-proto 1.13.0 opentelemetry-sdk 1.13.0 opentelemetry-semantic-conventions 0.34b0 But still getting this error, does anyone have some ideas? Appreciate it [WARNING]: Skipping callback ‘community.general.opentelemetry’, unable to load due to: The `opentelemetry-api`, `opentelemetry-exporter-otlp` or `opentelemetry-sdk` must be installed to use this plugin ---
**Author:** ![dnmvisser](https://avatars.discourse-cdn.com/v4/letter/d/8e8cbc/32.png) [@dnmvisser](https://forum.ansible.com/u/dnmvisser)\ **Post date:** [October 28, 2022, 3:19pm UTC](https://forum.ansible.com/t/question-about-community-general-opentelemetry-callback/37277/2 "2022-10-28T15:19:52Z")
What does ‘ansible --version’ say? And ‘pip --version’ ---
**Author:** ![Daniel\_Barros](https://avatars.discourse-cdn.com/v4/letter/d/7993a0/32.png) [@Daniel\_Barros](https://forum.ansible.com/u/Daniel_Barros)\ **Post date:** [October 28, 2022, 3:23pm UTC](https://forum.ansible.com/t/question-about-community-general-opentelemetry-callback/37277/3 "2022-10-28T15:23:27Z")
Hi man, thanks for the time. Please see the information as requested ansible --version ansible [core 2.13.2] pip --version pip 22.3 from /home/daniel/py\_venvs/ansible\_2.13/lib/python3.9/site-packages/pip (python 3.9) python --version Python 3.9.13 ---
**Author:** ![dnmvisser](https://avatars.discourse-cdn.com/v4/letter/d/8e8cbc/32.png) [@dnmvisser](https://forum.ansible.com/u/dnmvisser)\ **Post date:** [October 29, 2022, 3:49pm UTC](https://forum.ansible.com/t/question-about-community-general-opentelemetry-callback/37277/4 "2022-10-29T15:49:04Z")
> Hi man, thanks for the time. > > Please see the information as requested > > ansible --version > ansible [core 2.13.2] This is not the entire output. It should like this like this: ansible [core 2.11.7] config file = /Users/dick.visser/git/[github.com/dnmvisser/tienhuis\_ansible/ansible.cfg](http://github.com/dnmvisser/tienhuis_ansible/ansible.cfg) configured module search path = [‘/Users/dick.visser/.ansible/plugins/modules’, ‘/usr/share/ansible/plugins/modules’] ansible python module location = /Users/dick.visser/git/[github.com/dnmvisser/tienhuis\_ansible/venv/lib/python3.9/site-packages/ansible](http://github.com/dnmvisser/tienhuis_ansible/venv/lib/python3.9/site-packages/ansible) ansible collection location = /Users/dick.visser/.ansible/collections:/usr/share/ansible/collections executable location = /Users/dick.visser/git/[github.com/dnmvisser/tienhuis\_ansible/venv/bin/ansible](http://github.com/dnmvisser/tienhuis_ansible/venv/bin/ansible) python version = 3.9.9 (main, Jan 25 2022, 23:02:06) [Clang 13.0.0 (clang-1300.0.29.30)] jinja version = 3.0.3 libyaml = True ---
**Author:** ![Daniel\_Barros](https://avatars.discourse-cdn.com/v4/letter/d/7993a0/32.png) [@Daniel\_Barros](https://forum.ansible.com/u/Daniel_Barros)\ **Post date:** [November 7, 2022, 9:57am UTC](https://forum.ansible.com/t/question-about-community-general-opentelemetry-callback/37277/5 "2022-11-07T09:57:56Z")
Hi man. This is the entire output ansible --version ansible [core 2.13.2] config file = None configured module search path = [‘/home/daniel/.ansible/plugins/modules’, ‘/usr/share/ansible/plugins/modules’] ansible python module location = /home/daniel/py\_venvs/ansible\_2.13/lib/python3.9/site-packages/ansible ansible collection location = /home/daniel/.ansible/collections:/usr/share/ansible/collections executable location = /home/daniel/py\_venvs/ansible\_2.13/bin/ansible python version = 3.9.13 (main, May 23 2022, 22:02:02) [GCC 7.5.0] jinja version = 3.1.2 libyaml = True ---
**Author:** ![dnmvisser](https://avatars.discourse-cdn.com/v4/letter/d/8e8cbc/32.png) [@dnmvisser](https://forum.ansible.com/u/dnmvisser)\ **Post date:** [November 7, 2022, 5:52pm UTC](https://forum.ansible.com/t/question-about-community-general-opentelemetry-callback/37277/6 "2022-11-07T17:52:30Z")
That seems right. I don’t know what it could be then. ---
**Author:** ![sivel](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/sivel/32/1198_2.png) [@sivel](https://forum.ansible.com/u/sivel)\ **Post date:** [November 7, 2022, 5:55pm UTC](https://forum.ansible.com/t/question-about-community-general-opentelemetry-callback/37277/7 "2022-11-07T17:55:46Z")
Maybe also take a look at `pip list -v` to see the paths of where those python libraries are installed. And make sure they are in /home/daniel/py\_venvs/ansible\_2.13/lib/python3.9/site-packages/ ---
**Author:** ![Daniel\_Barros](https://avatars.discourse-cdn.com/v4/letter/d/7993a0/32.png) [@Daniel\_Barros](https://forum.ansible.com/u/Daniel_Barros)\ **Post date:** [November 7, 2022, 9:15pm UTC](https://forum.ansible.com/t/question-about-community-general-opentelemetry-callback/37277/8 "2022-11-07T21:15:36Z")
Yes, it’s strange. They are installed in that path pip list -v | grep opent opentelemetry-api 1.13.0 /home/daniel/py\_venvs/ansible\_2.13/lib/python3.9/site-packages pip opentelemetry-exporter-otlp 1.13.0 /home/daniel/py\_venvs/ansible\_2.13/lib/python3.9/site-packages pip opentelemetry-exporter-otlp-proto-grpc 1.13.0 /home/daniel/py\_venvs/ansible\_2.13/lib/python3.9/site-packages pip opentelemetry-exporter-otlp-proto-http 1.13.0 /home/daniel/py\_venvs/ansible\_2.13/lib/python3.9/site-packages pip opentelemetry-instrumentation 0.34b0 /home/daniel/py\_venvs/ansible\_2.13/lib/python3.9/site-packages pip opentelemetry-proto 1.13.0 /home/daniel/py\_venvs/ansible\_2.13/lib/python3.9/site-packages pip opentelemetry-sdk 1.13.0 /home/daniel/py\_venvs/ansible\_2.13/lib/python3.9/site-packages pip opentelemetry-semantic-conventions 0.34b0 /home/daniel/py\_venvs/ansible\_2.13/lib/python3.9/site-packages pip But I was able to make it work using a container on AWX. I’ll try to reinstall my venv and packages to work locally. Thanks for your tips!! ---
**Author:** ![felixfontein](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/felixfontein/32/7530_2.png) [@felixfontein](https://forum.ansible.com/u/felixfontein)\ **Post date:** [November 7, 2022, 9:29pm UTC](https://forum.ansible.com/t/question-about-community-general-opentelemetry-callback/37277/9 "2022-11-07T21:29:02Z")
Hi, unfortunately you did not mention which version of community.general you are using. For opentelemetry-api 1.13.0 you need community.general 5.8.0, since that contains a bugfix which allows the opentelemetry callback to work with that version. (It removed some helper function that the plugin was using, see [https://github.com/ansible-collections/community.general/blob/stable-5/CHANGELOG.rst#bugfixes.](https://github.com/ansible-collections/community.general/blob/stable-5/CHANGELOG.rst#bugfixes.)) Cheers, Felix ---
**Author:** ![Daniel\_Barros](https://avatars.discourse-cdn.com/v4/letter/d/7993a0/32.png) [@Daniel\_Barros](https://forum.ansible.com/u/Daniel_Barros)\ **Post date:** [November 8, 2022, 7:03pm UTC](https://forum.ansible.com/t/question-about-community-general-opentelemetry-callback/37277/10 "2022-11-08T19:03:12Z")
Hi Felix. You are completely right. I’ve tried with the community.general:5.7.0 and it didn’t work out. After changing to version 6.0.0 it started to work perfectly. Thank you all for sharing your knowledge. Br,