# problem with running TOWER (AWX) following the video tutorial

**URL:** <https://forum.ansible.com/t/problem-with-running-tower-awx-following-the-video-tutorial/14499>\
**Category:** Ansible Project\
**Tags:** awx\
**Created:** [February 5, 2014, 9:33pm UTC](https://forum.ansible.com/t/problem-with-running-tower-awx-following-the-video-tutorial/14499 "2014-02-05T21:33:33Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Wojciech\_Hajduczenia](https://avatars.discourse-cdn.com/v4/letter/w/43a26b/32.png) [@Wojciech\_Hajduczenia](https://forum.ansible.com/u/Wojciech_Hajduczenia)\
**Post date:** [February 5, 2014, 9:33pm UTC](https://forum.ansible.com/t/problem-with-running-tower-awx-following-the-video-tutorial/14499/1 "2014-02-05T21:33:33Z")

</div>

Good afternoon.  
I am a beginner user and been working with simple version of ansible and worked perfectly.  
I have tried to install latest version of TOWER available on yum repo to make my life easier and i was following the tutorial video and encountered a problem.

This is the error message that i am receiving and i have no idea what may be the problem. I am using CENTOS 6.5 with all updates installed and no dependencies were left behind during the installation process…

Traceback (most recent call last):  
File “awx/main/tasks.py”, line 267, in run  
File “awx/main/tasks.py”, line 343, in build\_env  
File “/usr/lib64/python2.6/distutils/version.py”, line 140, in **cmp**  
compare = cmp(self.version, other.version)  
AttributeError: StrictVersion instance has no attribute ‘version’

Any solutions???

---

<div class="post-metadata">

**Author:** ![tannerjc](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/tannerjc/32/985_2.png) [@tannerjc](https://forum.ansible.com/u/tannerjc)\
**Post date:** [February 5, 2014, 10:38pm UTC](https://forum.ansible.com/t/problem-with-running-tower-awx-following-the-video-tutorial/14499/2 "2014-02-05T22:38:30Z")

</div>

Please open an issue with our support team for any Tower/AWX related issues: info@ansible.com

---

<div class="post-metadata">

**Author:** ![paul.zielinski](https://avatars.discourse-cdn.com/v4/letter/p/eada6e/32.png) [@paul.zielinski](https://forum.ansible.com/u/paul.zielinski)\
**Post date:** [March 7, 2014, 2:36am UTC](https://forum.ansible.com/t/problem-with-running-tower-awx-following-the-video-tutorial/14499/3 "2014-03-07T02:36:14Z")

</div>

I’m seeing the same problem… I’d be interested in the solution if you found one.

---

<div class="post-metadata">

**Author:** ![tannerjc](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/tannerjc/32/985_2.png) [@tannerjc](https://forum.ansible.com/u/tannerjc)\
**Post date:** [March 7, 2014, 2:40am UTC](https://forum.ansible.com/t/problem-with-running-tower-awx-following-the-video-tutorial/14499/4 "2014-03-07T02:40:54Z")

</div>

Please file a ticket on [support.ansible.com](http://support.ansible.com) and we can try to get you going.