# please share Ansible and OS versions in questions/tickets... **URL:** \ **Category:** Ansible Project\ **Tags:** rhel\ **Created:** [March 20, 2013, 12:44pm UTC](https://forum.ansible.com/t/please-share-ansible-and-os-versions-in-questions-tickets/12542 "2013-03-20T12:44:40Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![Michael\_DeHaan2](https://avatars.discourse-cdn.com/v4/letter/m/da6949/32.png) [@Michael\_DeHaan2](https://forum.ansible.com/u/Michael_DeHaan2)\ **Post date:** [March 20, 2013, 12:44pm UTC](https://forum.ansible.com/t/please-share-ansible-and-os-versions-in-questions-tickets/12542/1 "2013-03-20T12:44:40Z")
Hi everyone. I've shared this before so this is mostly a reminder for new users, seeing we have a fantastic volume of traffic now, sharing a bit more info on tickets will greatly help me out. When asking questions or filing tickets, it is very helpful to include what version of ansible you are using. It is also often very helpful if you include what OS you are running Ansible from and what OS you are managing. If you are filing a github ticket, making sure you have tried the latest development version is usually a good idea, seeing some distributions lag behind. For instance, even if we release EPEL testing today for CentOS/RHEL, it takes 2 weeks for that to make it out to the repositories (I'm not sure this holding period has any value, but it's their policy -- and is why we'll probably have our own repositories as an option in the near future). I obviously understand not everyone wants to run development versions so if you don't have time to check, just say so, but do let us know what version you are using. We'll usually know if a particular issue was fixed in a newer version or not. If you have a problem with managing a particular service, it is also helpful to know what that service is, etc. Erring on the side of too much info is not a problem! To see what version of ansible you have and to taste that in to an email or ticket: Just run "ansible --version". If you are running from the development version, it outputs additional info, which is also very helpful. Thanks!