# Not able to install AWX **URL:** \ **Category:** AWX Project\ **Tags:** awx\ **Created:** [November 14, 2017, 2:27am UTC](https://forum.ansible.com/t/not-able-to-install-awx/26012 "2017-11-14T02:27:25Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![iamlightsocialxen](https://avatars.discourse-cdn.com/v4/letter/i/ee59a6/32.png) [@iamlightsocialxen](https://forum.ansible.com/u/iamlightsocialxen)\ **Post date:** [November 14, 2017, 2:27am UTC](https://forum.ansible.com/t/not-able-to-install-awx/26012/1 "2017-11-14T02:27:25Z")
Hello Everyone, I am just new to Ansible and AWX, so please have some patience with my questions and I am really thankful to you. I am trying to install AWX but it fails with below error Version info ---
**Author:** ![iamlightsocialxen](https://avatars.discourse-cdn.com/v4/letter/i/ee59a6/32.png) [@iamlightsocialxen](https://forum.ansible.com/u/iamlightsocialxen)\ **Post date:** [November 14, 2017, 8:00am UTC](https://forum.ansible.com/t/not-able-to-install-awx/26012/2 "2017-11-14T08:00:51Z")
Ok, that was looking like python was not pointing to the docker version , after resolving that , i get below error . and i think this might be related to docker setup… ---
**Author:** ![matburt](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/matburt/32/3612_2.png) [@matburt](https://forum.ansible.com/u/matburt)\ **Post date:** [November 14, 2017, 12:55pm UTC](https://forum.ansible.com/t/not-able-to-install-awx/26012/3 "2017-11-14T12:55:31Z")
Yeah I’m not sure what’s up with your docker install but I _will_ say that the version of docker you are using is over 2 years old. ---
**Author:** ![iamlightsocialxen](https://avatars.discourse-cdn.com/v4/letter/i/ee59a6/32.png) [@iamlightsocialxen](https://forum.ansible.com/u/iamlightsocialxen)\ **Post date:** [November 15, 2017, 2:59am UTC](https://forum.ansible.com/t/not-able-to-install-awx/26012/4 "2017-11-15T02:59:58Z")
Ok, that too sorted now, docker --version Docker version 17.05.0-ce, build 89658be But, it still throws error as below… TASK [image\_build : Build sdist builder image] \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* task path: /root/awx-devel/installer/image\_build/tasks/main.yml:50 fatal: [localhost → localhost]: FAILED! =\> {“changed”: false, “failed”: true, “msg”: “Error connecting: Error while fetching server API version: **init** () got an unexpected keyword argument ‘buffering’”} to retry, use: --limit @/root/awx-devel/installer/install.retry PLAY RECAP \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* localhost : ok=9 changed=2 unreachable=0 failed=1 quest to conquer still continues 🙂 ---
**Author:** ![iamlightsocialxen](https://avatars.discourse-cdn.com/v4/letter/i/ee59a6/32.png) [@iamlightsocialxen](https://forum.ansible.com/u/iamlightsocialxen)\ **Post date:** [November 15, 2017, 3:14am UTC](https://forum.ansible.com/t/not-able-to-install-awx/26012/5 "2017-11-15T03:14:10Z")
After enabling verbose , i could see this ---
**Author:** ![matburt](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/matburt/32/3612_2.png) [@matburt](https://forum.ansible.com/u/matburt)\ **Post date:** [November 15, 2017, 2:09pm UTC](https://forum.ansible.com/t/not-able-to-install-awx/26012/6 "2017-11-15T14:09:51Z")
“Error while fetching server API version” is typically what happens when Ansible can’t communicate with docker for whatever reason. ---
**Author:** ![iamlightsocialxen](https://avatars.discourse-cdn.com/v4/letter/i/ee59a6/32.png) [@iamlightsocialxen](https://forum.ansible.com/u/iamlightsocialxen)\ **Post date:** [November 16, 2017, 7:21am UTC](https://forum.ansible.com/t/not-able-to-install-awx/26012/7 "2017-11-16T07:21:52Z")
Thanks, DO you have any commands/ things to check before trying AWX installation. ? I see my docker instance is up and running :- # docker info Containers: 0 Running: 0 Paused: 0 Stopped: 0 Images: 0 Server Version: 17.05.0-ce Storage Driver: overlay2 Backing Filesystem: extfs Supports d\_type: true Native Overlay Diff: false Logging Driver: json-file Cgroup Driver: cgroupfs Plugins: Volume: local Network: bridge host macvlan null overlay Swarm: inactive Runtimes: runc Default Runtime: runc Init Binary: docker-init containerd version: 9048e5e50717ea4497b757314bad98ea3763c145 runc version: 9c2d8d184e5da67c95d601382adf14862e4f2228 init version: 949e6fa Kernel Version: 4.1.12-61.1.28.el6uek.x86\_64 Operating System: Oracle Linux Server 6.9 OSType: linux Architecture: x86\_64 CPUs: 2 Total Memory: 7.535GiB Name: dev-armor21.bbs.bunnings.com.au ID: U3QU:TMGJ:BHPU:H4QY:G4O4:2JB2:UOIN:CWVE:BEJ5:FJIC:C4IU:RUOB Docker Root Dir: /var/lib/docker Debug Mode (client): false Debug Mode (server): false Registry: [https://index.docker.io/v1/](https://index.docker.io/v1/) Experimental: false Insecure Registries: 127.0.0.0/8 Live Restore Enabled: false ---
**Author:** ![iamlightsocialxen](https://avatars.discourse-cdn.com/v4/letter/i/ee59a6/32.png) [@iamlightsocialxen](https://forum.ansible.com/u/iamlightsocialxen)\ **Post date:** [November 16, 2017, 7:54am UTC](https://forum.ansible.com/t/not-able-to-install-awx/26012/8 "2017-11-16T07:54:29Z")
Between, I was doing this installation on Oracle linux6, which I am finding too much difficult to fulfill all prerequisites in. I will build try on OL7 and see how it goes. ---
**Author:** ![iamlightsocialxen](https://avatars.discourse-cdn.com/v4/letter/i/ee59a6/32.png) [@iamlightsocialxen](https://forum.ansible.com/u/iamlightsocialxen)\ **Post date:** [November 27, 2017, 9:23am UTC](https://forum.ansible.com/t/not-able-to-install-awx/26012/9 "2017-11-27T09:23:04Z")
Ok, I am on Linux 7. Everything worked fine, till I decided to install AWX. AWX installation is basic on the same host , and fails as below }, “msg”: “Error pulling image postgres:9.6 - 500 Server Error: Internal Server Error ("{"message":"Get [https://registry-1.docker.io/v2/:](https://registry-1.docker.io/v2/:) dial tcp: lookup [registry-1.docker.io](http://registry-1.docker.io) on 172.23.11.114:53: lame referral"}")” } to retry, use: --limit @/root/awx-devel/installer/install.retry Did anyone seen this anytime? Between, My instance in running behind the proxy. ---
**Author:** ![christian.flickinger](https://avatars.discourse-cdn.com/v4/letter/c/da6949/32.png) [@christian.flickinger](https://forum.ansible.com/u/christian.flickinger)\ **Post date:** [November 28, 2017, 5:46am UTC](https://forum.ansible.com/t/not-able-to-install-awx/26012/10 "2017-11-28T05:46:53Z")
It seems you are not able to pull the postgres container. As you wrote “My instance in running behind the proxy” → I believe thats the problem. Make sure you´ll be able to connect the internet (not just http), try to download the “hello world” from docker and have look if it works. If it does, i think you are quite close to install awx cotainers. Christian ---
**Author:** ![iamlightsocialxen](https://avatars.discourse-cdn.com/v4/letter/i/ee59a6/32.png) [@iamlightsocialxen](https://forum.ansible.com/u/iamlightsocialxen)\ **Post date:** [November 29, 2017, 7:11am UTC](https://forum.ansible.com/t/not-able-to-install-awx/26012/11 "2017-11-29T07:11:11Z")
Indeed, that was the problem. I setup correctly PROXY and SSL certificate, now AWX installation went fine. BUT… docker logs -f awx\_task shows few errors which i am not able to understand how to sort that … 2017-11-29 07:09:06,191: ERROR/MainProcess] consumer: Cannot connect to amqp://guest:\*\*@rabbitmq:5672/awx: [Errno 113] No route to host. Trying again in 32.00 seconds… conn = \_connect(dsn, connection\_factory=connection\_factory, \*\*kwasync) OperationalError: could not connect to server: No route to host Is the server running on host “postgres” (172.17.0.2) and accepting TCP/IP connections on port 5432? I check from my host i am able to telnet telnet 172.17.0.2 5432 Trying 172.17.0.2… Connected to 172.17.0.2. Escape character is ‘^]’. ^] > bye docker ps CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES a469073db788 ansible/awx\_task:latest “/tini – /bin/sh …” 45 minutes ago Up 45 minutes 8052/tcp awx\_task 8610a693897d ansible/awx\_web:latest “/tini – /bin/sh …” About an hour ago Up About an hour 0.0.0.0:80-\>8052/tcp awx\_web 7efc76b533f4 memcached:alpine “docker-entrypoint…” About an hour ago Up About an hour 11211/tcp memcached 69300f7dc7d3 rabbitmq:3 “docker-entrypoint…” About an hour ago Up About an hour 4369/tcp, 5671-5672/tcp, 25672/tcp rabbitmq f8794d05a9ee postgres:9.6 “docker-entrypoint…” About an hour ago Up About an hour 5432/tcp postgres ---
**Author:** ![christian.flickinger](https://avatars.discourse-cdn.com/v4/letter/c/da6949/32.png) [@christian.flickinger](https://forum.ansible.com/u/christian.flickinger)\ **Post date:** [December 1, 2017, 7:49am UTC](https://forum.ansible.com/t/not-able-to-install-awx/26012/12 "2017-12-01T07:49:23Z")
Hmm iam not sure whats going wrong. i would try to stop all containers and run the playbook again . 1. docker stop awx\_task awx\_web memcached rabbitmq postgres 2. ansible-playbook -i inventory install.yml ---
**Author:** ![iamlightsocialxen](https://avatars.discourse-cdn.com/v4/letter/i/ee59a6/32.png) [@iamlightsocialxen](https://forum.ansible.com/u/iamlightsocialxen)\ **Post date:** [December 13, 2017, 7:48am UTC](https://forum.ansible.com/t/not-able-to-install-awx/26012/13 "2017-12-13T07:48:42Z")
Christian, thanks for all help. I have tried what you mentioned. I see below exception I am getting repeatedly 2017-12-12 23:46:26,510: DEBUG/ForkPoolWorker-1] Start from server, version: 0.9, properties: {‘information’: ‘Licensed under the MPL. See [http://www.rabbitmq.com/](http://www.rabbitmq.com/)’, ‘product’: ‘RabbitMQ’, ‘copyright’: ‘Copyright (C) 2007-2017 Pivotal Software, Inc.’, ‘capabilities’: {‘exchange\_exchange\_bindings’: True, ‘connection.blocked’: True, ‘authentication\_failure\_close’: True, ‘direct\_reply\_to’: True, ‘basic.nack’: True, ‘per\_consumer\_qos’: True, ‘consumer\_priorities’: True, ‘consumer\_cancel\_notify’: True, ‘publisher\_confirms’: True}, ‘cluster\_name’: ‘rabbit@9fedbdbf7139’, ‘platform’: ‘Erlang/OTP 20.1.7’, ‘version’: ‘3.7.0’}, mechanisms: [‘AMQPLAIN’, ‘PLAIN’], locales: [u’en\_US’] [2017-12-12 23:46:26,512: DEBUG/ForkPoolWorker-1] using channel\_id: 1 [2017-12-12 23:46:26,513: DEBUG/ForkPoolWorker-1] Channel open [2017-12-12 23:46:26,515: DEBUG/MainProcess] pidbox received method active() [reply\_to:{u’routing\_key’: u’f4384dc6-3dcf-3d3b-a180-d15a4a5e1766’, u’exchange’: u’reply.celery.pidbox’} ticket:48e3c663-c2e0-4cba-872b-b81b529314f9] [2017-12-12 23:46:26,516: ERROR/MainProcess] Control command error: error(104, ‘Connection reset by peer’) Traceback (most recent call last): File “/var/lib/awx/venv/awx/lib/python2.7/site-packages/celery/worker/pidbox.py”, line 42, in on\_message self.node.handle\_message(body, message) File “/var/lib/awx/venv/awx/lib/python2.7/site-packages/kombu/pidbox.py”, line 129, in handle\_message return self.dispatch(\*\*body) File “/var/lib/awx/venv/awx/lib/python2.7/site-packages/kombu/pidbox.py”, line 112, in dispatch ticket=ticket) File “/var/lib/awx/venv/awx/lib/python2.7/site-packages/kombu/pidbox.py”, line 135, in reply serializer=self.mailbox.serializer) File “/var/lib/awx/venv/awx/lib/python2.7/site-packages/kombu/pidbox.py”, line 265, in \_publish\_reply \*\*opts File “/var/lib/awx/venv/awx/lib/python2.7/site-packages/kombu/messaging.py”, line 181, in publish exchange\_name, declare, File “/var/lib/awx/venv/awx/lib/python2.7/site-packages/kombu/messaging.py”, line 194, in \_publish [maybe\_declare(entity) for entity in declare] File “/var/lib/awx/venv/awx/lib/python2.7/site-packages/kombu/messaging.py”, line 102, in maybe\_declare return maybe\_declare(entity, self.channel, retry, \*\*retry\_policy) File “/var/lib/awx/venv/awx/lib/python2.7/site-packages/kombu/common.py”, line 129, in maybe\_declare return \_maybe\_declare(entity, declared, ident, channel, orig) File “/var/lib/awx/venv/awx/lib/python2.7/site-packages/kombu/common.py”, line 135, in \_maybe\_declare entity.declare(channel=channel) File “/var/lib/awx/venv/awx/lib/python2.7/site-packages/kombu/entity.py”, line 185, in declare nowait=nowait, passive=passive, File “/var/lib/awx/venv/awx/lib/python2.7/site-packages/amqp/channel.py”, line 616, in exchange\_declare wait=None if nowait else spec.Exchange.DeclareOk, File “/var/lib/awx/venv/awx/lib/python2.7/site-packages/amqp/abstract\_channel.py”, line 50, in send\_method conn.frame\_writer(1, self.channel\_id, sig, args, content) File “/var/lib/awx/venv/awx/lib/python2.7/site-packages/amqp/method\_framing.py”, line 166, in write\_frame write(view[:offset]) File “/var/lib/awx/venv/awx/lib/python2.7/site-packages/amqp/transport.py”, line 258, in write self.\_write(s) File “/usr/lib64/python2.7/socket.py”, line 224, in meth return getattr(self.\_sock,name)(\*args) error: [Errno 104] Connection reset by peer [2017-12-12 23:46:26,522: DEBUG/MainProcess] Closed channel #3 [2017-12-12 23:46:26,522: DEBUG/MainProcess] using channel\_id: 3 [2017-12-12 23:46:26,524: DEBUG/MainProcess] Channel open 2017-12-12 23:46:27,529 ERROR awx.main.scheduler Failed to retrieve active tasks from celery 2017-12-12 23:46:27,529 ERROR awx.main.scheduler Failed to retrieve active tasks from celery [2017-12-12 23:46:27,529: ERROR/ForkPoolWorker-1] Failed to retrieve active tasks from celery [2017-12-12 23:46:27,605: INFO/ForkPoolWorker-1] Task awx.main.scheduler.tasks.run\_task\_manager[1cd58557-6ca8-46d3-92cf-d911145796f1] succeeded in 1.197403564s: None Is there any checks I can perform to see if other containers in desired state?