# Not able to access web UI **URL:** \ **Category:** AWX Project\ **Tags:** awx\ **Created:** [June 26, 2023, 12:36pm UTC](https://forum.ansible.com/t/not-able-to-access-web-ui/38158 "2023-06-26T12:36:33Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![shaik\_fayaz](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@shaik\_fayaz](https://forum.ansible.com/u/shaik_fayaz)\ **Post date:** [June 26, 2023, 12:36pm UTC](https://forum.ansible.com/t/not-able-to-access-web-ui/38158/1 "2023-06-26T12:36:33Z")
Hi All, I’ve deployed AWX using k3s. kubectl get pods NAME READY STATUS RESTARTS AGE awx-web-57755957d7-z26z5 3/3 Running 6 (21d ago) 61d awx-postgres-13-0 1/1 Running 2 (21d ago) 61d awx-task-664d55cfb4-zglz4 4/4 Running 4 (21d ago) 21d awx-operator-controller-manager-57867569c4-5f5b5 2/2 Running 24 (5d ago) 61d kubectl get svc NAME TYPE CLUSTER-IP EXTERNAL-IP PORT(S) AGE awx-operator-controller-manager-metrics-service ClusterIP 10.43.15.252 8443/TCP 61d awx-postgres-13 ClusterIP None 5432/TCP 61d awx-service NodePort 10.43.142.230 80:30080/TCP 61d In Application gateway also, I’ve added listener and opened the ports and added custom dns as well HTTP-80 HTTPS-30080 I was able to access the pods and able to use it but still not able to get the hit rom [https://xxxxxxxx.xxxx.xxxxxx.xx.com:30080/](https://xxxxxxxx.xxxx.xxxxxx.xx.com:30080/) Kindly help me on this Thanks, Shaik ---
**Author:** ![shaik\_fayaz](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@shaik\_fayaz](https://forum.ansible.com/u/shaik_fayaz)\ **Post date:** [June 26, 2023, 1:40pm UTC](https://forum.ansible.com/t/not-able-to-access-web-ui/38158/2 "2023-06-26T13:40:03Z")
Sorry, still not able to access it from web ---
**Author:** ![mjksohonet](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/mjksohonet/32/1217_2.png) [@mjksohonet](https://forum.ansible.com/u/mjksohonet)\ **Post date:** [June 26, 2023, 1:46pm UTC](https://forum.ansible.com/t/not-able-to-access-web-ui/38158/3 "2023-06-26T13:46:28Z")
Have you tried removing the :30080? ---
**Author:** ![shaik\_fayaz](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@shaik\_fayaz](https://forum.ansible.com/u/shaik_fayaz)\ **Post date:** [June 26, 2023, 1:47pm UTC](https://forum.ansible.com/t/not-able-to-access-web-ui/38158/4 "2023-06-26T13:47:32Z")
Yes, 404 getting ---
**Author:** ![mjksohonet](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/mjksohonet/32/1217_2.png) [@mjksohonet](https://forum.ansible.com/u/mjksohonet)\ **Post date:** [June 26, 2023, 3:03pm UTC](https://forum.ansible.com/t/not-able-to-access-web-ui/38158/5 "2023-06-26T15:03:54Z")
I notice in your initial post you mentioned that you opened ports HTTP-80 and HTTP-443 in your Application gateway. Have you added HTTP-443? ---
**Author:** ![shaik\_fayaz](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@shaik\_fayaz](https://forum.ansible.com/u/shaik_fayaz)\ **Post date:** [June 26, 2023, 4:27pm UTC](https://forum.ansible.com/t/not-able-to-access-web-ui/38158/6 "2023-06-26T16:27:33Z")
Actually after having port 443 also same issue. So what I’ve done is instead of 443, I’ve added 30080 for redirection. And there is no service running on 30080 port. FYI: without 30080 it’s showing 404 and with 30080 “too long to respond” firewall-cmd --list-ports 30080/tcp 8080/tcp 9080/tcp 8000/tcp ---
**Author:** ![shaik\_fayaz](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@shaik\_fayaz](https://forum.ansible.com/u/shaik_fayaz)\ **Post date:** [June 26, 2023, 4:35pm UTC](https://forum.ansible.com/t/not-able-to-access-web-ui/38158/7 "2023-06-26T16:35:54Z")
can you please help me with reinstalling it from the beginning. ---
**Author:** ![mjksohonet](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/mjksohonet/32/1217_2.png) [@mjksohonet](https://forum.ansible.com/u/mjksohonet)\ **Post date:** [June 27, 2023, 8:41am UTC](https://forum.ansible.com/t/not-able-to-access-web-ui/38158/8 "2023-06-27T08:41:40Z")
Hi Shaik, I followed the procedure described at [https://github.com/kurokobo/awx-on-k3s](https://github.com/kurokobo/awx-on-k3s). You don’t need to use CentOS 8 if you don’t want to, I used Debian 10 and it’s fine. You need to make sure that the git and make packages are installed. ---
**Author:** ![shaik\_fayaz](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@shaik\_fayaz](https://forum.ansible.com/u/shaik_fayaz)\ **Post date:** [June 27, 2023, 9:33am UTC](https://forum.ansible.com/t/not-able-to-access-web-ui/38158/9 "2023-06-27T09:33:18Z")
Thanks, actually I need to install it on oracle linux 7.9. I followed these instructions and I struck at certificate step. ---
**Author:** ![shaik\_fayaz](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@shaik\_fayaz](https://forum.ansible.com/u/shaik_fayaz)\ **Post date:** [June 27, 2023, 3:18pm UTC](https://forum.ansible.com/t/not-able-to-access-web-ui/38158/10 "2023-06-27T15:18:50Z")
Hi Michael, I found errors in logs “level”:“error”,“ts”:1682429269.4878714,“logger”:“logging\_event\_handler”,“msg”:“”,“name”:“awx”,“namespace”:“awx”,“gvk”:“[awx.ansible.com/v1beta1](http://awx.ansible.com/v1beta1), Kind=AWX”,“event\_type”:“runner\_on\_failed”,“job”:“3982367715082490158”,“EventData.Task”:“Check if there are any super users defined.”,“EventData.TaskArgs”:“”,“EventData.FailedTaskPath”:“/opt/ansible/roles/installer/tasks/initialize\_django.yml:2”,“error”:“[playbook task failed]”,“stacktrace”:"[github.com/operator-framework/operator-sdk/internal/ansible/events.loggingEventHandler.Handle](http://github.com/operator-framework/operator-sdk/internal/ansible/events.loggingEventHandler.Handle)\n\t/workspace/internal/ansible/events/log\_events.go:111 similarly “level”:“error”,“ts”:1682429296.5071847,“logger”:“logging\_event\_handler”,“msg”:“”,“name”:“awx”,“namespace”:“awx”,“gvk”:“[awx.ansible.com/v1beta1](http://awx.ansible.com/v1beta1), Kind=AWX”,“event\_type”:“runner\_on\_failed”,“job”:“3982367715082490158”,“EventData.Task”:“Check if legacy queue is present”,“EventData.TaskArgs”:“”,“EventData.FailedTaskPath”:“/opt/ansible/roles/installer/tasks/initialize\_django.yml:39”,“error”:“[playbook task failed]”,“stacktrace”:"[github.com/operator-framework/operator-sdk/internal/ansible/events.loggingEventHandler.Handle](http://github.com/operator-framework/operator-sdk/internal/ansible/events.loggingEventHandler.Handle)\n\t/workspace/internal/ansible/events/log\_events.go:111 can you please help me on this. ---
**Author:** ![AWX\_Project](https://avatars.discourse-cdn.com/v4/letter/a/eada6e/32.png) [@AWX\_Project](https://forum.ansible.com/u/AWX_Project)\ **Post date:** [June 30, 2023, 5:13pm UTC](https://forum.ansible.com/t/not-able-to-access-web-ui/38158/11 "2023-06-30T17:13:16Z")
are you able to successfully curl the api? also are you running this in a vm somewhere? If you log into the vm, can you open a browser to that url? AWX Team ---
**Author:** ![shaik\_fayaz](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@shaik\_fayaz](https://forum.ansible.com/u/shaik_fayaz)\ **Post date:** [July 8, 2023, 6:14am UTC](https://forum.ansible.com/t/not-able-to-access-web-ui/38158/12 "2023-07-08T06:14:50Z")
Hi Team, I got this, curl [http://xx.xx.xx.xx:30080/api/](http://xx.xx.xx.xx:30080/api/) {“description”:“AWX REST API”,“current\_version”:“/api/v2/”,“available\_versions”:{“v2”:“/api/v2/”},“oauth2”:“/api/o/”,“custom\_logo”:“”,“custom\_login\_info”:“”,“login\_redirect\_override”:“”} (here ip is private) but getting “This site can’t be reached”, when I hit the URL. ---
**Author:** ![shaik\_fayaz](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@shaik\_fayaz](https://forum.ansible.com/u/shaik_fayaz)\ **Post date:** [July 11, 2023, 10:01am UTC](https://forum.ansible.com/t/not-able-to-access-web-ui/38158/13 "2023-07-11T10:01:10Z")
Hi Team, Also can you see this, curl [http://10.22.34.xx:30080](http://10.22.34.xx:30080) **You need to enable JavaScript to run this app**..app{height:100%}