# Non zero return code error | Sophos Installation | Windows

**URL:** <https://forum.ansible.com/t/non-zero-return-code-error-sophos-installation-windows/29606>\
**Category:** Ansible Project\
**Tags:** windows\
**Created:** [February 4, 2019, 2:09am UTC](https://forum.ansible.com/t/non-zero-return-code-error-sophos-installation-windows/29606 "2019-02-04T02:09:14Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![yyellapragada](https://avatars.discourse-cdn.com/v4/letter/y/ed8c4c/32.png) [@yyellapragada](https://forum.ansible.com/u/yyellapragada)\
**Post date:** [February 4, 2019, 2:09am UTC](https://forum.ansible.com/t/non-zero-return-code-error-sophos-installation-windows/29606/1 "2019-02-04T02:09:14Z")

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Hey Team,

Please see the error in the screenshot. I get an error that has no useful information to debug, to the best of my knowledge. Might be I am missing something which I was hoping you can help me find.

 ![sophoserror.PNG](https://us1.discourse-cdn.com/ansible/original/2X/8/8f33537d1a8ec7f7a24bd53f90d94534e02a0bdb.png)

Please see the playbook below to get an understanding of the commands I am running.

 ![sophos.PNG](https://us1.discourse-cdn.com/ansible/original/2X/3/343afd52ff71dcef48c311461c57b4973c694cd6.png)

Could you please let me know what I can do to solve this? If you need any further info, please let me know.

Best,  
Yash.

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**Author:** ![jborean](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/jborean/32/1525_2.png) [@jborean](https://forum.ansible.com/u/jborean)\
**Post date:** [February 4, 2019, 4:43am UTC](https://forum.ansible.com/t/non-zero-return-code-error-sophos-installation-windows/29606/2 "2019-02-04T04:43:28Z")

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There’s not much we can do to help you here, the Sophos installations is returning an exit code of 37 which could mean anything. I would see if you can find any documentation from Sophos that maps that return code to an actual error or if there’s a way to produce an installation log that can indicate what is going wrong.
