# LDAP User is not being added on AWX 21.4.0

**URL:** <https://forum.ansible.com/t/ldap-user-is-not-being-added-on-awx-21-4-0/37212>\
**Category:** AWX Project\
**Tags:** awx, kubernetes\
**Created:** [October 12, 2022, 4:33pm UTC](https://forum.ansible.com/t/ldap-user-is-not-being-added-on-awx-21-4-0/37212 "2022-10-12T16:33:11Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Jagruti\_Belani](https://avatars.discourse-cdn.com/v4/letter/j/898d66/32.png) [@Jagruti\_Belani](https://forum.ansible.com/u/Jagruti_Belani)\
**Post date:** [October 12, 2022, 4:33pm UTC](https://forum.ansible.com/t/ldap-user-is-not-being-added-on-awx-21-4-0/37212/1 "2022-10-12T16:33:11Z")

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Hi TEam,  
I am unable to add new LDAP user on AWX 21.4.0

AWX version 21.4.0  
AWX is installed on K8s 1.20

I have all the LDAP group and org config inside LDAP settings in AWX.  
Please suggest a solution.

Thanks

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**Author:** ![AWX\_Project](https://avatars.discourse-cdn.com/v4/letter/a/eada6e/32.png) [@AWX\_Project](https://forum.ansible.com/u/AWX_Project)\
**Post date:** [October 12, 2022, 6:41pm UTC](https://forum.ansible.com/t/ldap-user-is-not-being-added-on-awx-21-4-0/37212/2 "2022-10-12T18:41:26Z")

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Can you give us more details around what is going on?  
Is the login failing for a user? Or are you trying to add a user to an objects RBAC and not seeing the user in AWX? Or something else?  
If you go into settings \> Logging Settings and change the logging level from INFO to DEBUG you should get additional messages in the logs around what is happening between AWX and LDAP.

-The AWX Team

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**Author:** ![Jagruti\_Belani](https://avatars.discourse-cdn.com/v4/letter/j/898d66/32.png) [@Jagruti\_Belani](https://forum.ansible.com/u/Jagruti_Belani)\
**Post date:** [October 12, 2022, 7:21pm UTC](https://forum.ansible.com/t/ldap-user-is-not-being-added-on-awx-21-4-0/37212/3 "2022-10-12T19:21:02Z")

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Hi Team,

I have added my ldap configs in ldap settings inside AWX.

Earlier it was working but suddenly it stopped accepting ldap user logins.  
I added corresponding ldap group as well.

But users in that group are unable to login.
