# How can i handle ADFS in between Ansible and ServiceNow Portal to Create, Update Snow tickets?

**URL:** <https://forum.ansible.com/t/how-can-i-handle-adfs-in-between-ansible-and-servicenow-portal-to-create-update-snow-tickets/29107>\
**Category:** Ansible Project\
**Created:** [November 24, 2018, 10:32am UTC](https://forum.ansible.com/t/how-can-i-handle-adfs-in-between-ansible-and-servicenow-portal-to-create-update-snow-tickets/29107 "2018-11-24T10:32:36Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Ankit2](https://avatars.discourse-cdn.com/v4/letter/a/ea5d25/32.png) [@Ankit2](https://forum.ansible.com/u/Ankit2)\
**Post date:** [November 24, 2018, 10:32am UTC](https://forum.ansible.com/t/how-can-i-handle-adfs-in-between-ansible-and-servicenow-portal-to-create-update-snow-tickets/29107/1 "2018-11-24T10:32:36Z")

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I was trying to using snow modules ([https://docs.ansible.com/ansible/2.7/modules/snow\_record\_module.html](https://docs.ansible.com/ansible/2.7/modules/snow_record_module.html)). This works for a normal snow instance where there is no ADFS in between. However, in our organization, we have ADFS which cannot be avoided because of which the **snow\_record** module fails to work.

Is there a way i could handle this somwhow? Any example would be greatly appreciated.

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**Author:** ![Nuno](https://avatars.discourse-cdn.com/v4/letter/n/65b543/32.png) [@Nuno](https://forum.ansible.com/u/Nuno)\
**Post date:** [February 23, 2019, 7:56pm UTC](https://forum.ansible.com/t/how-can-i-handle-adfs-in-between-ansible-and-servicenow-portal-to-create-update-snow-tickets/29107/2 "2019-02-23T19:56:24Z")

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Dear Ankit,

Were you able to solve the problem? I am currently in a similar situation and I am still struggling to solve it.

Thanks!

sábado, 24 de Novembro de 2018 às 10:32:36 UTC, Ankit Vashistha escreveu: