# Failure to winrm authenticate against Windows7 after months of working?

**URL:** <https://forum.ansible.com/t/failure-to-winrm-authenticate-against-windows7-after-months-of-working/30180>\
**Category:** Ansible Project\
**Created:** [April 24, 2019, 8:32pm UTC](https://forum.ansible.com/t/failure-to-winrm-authenticate-against-windows7-after-months-of-working/30180 "2019-04-24T20:32:10Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![bob](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/bob/32/9260_2.png) [@bob](https://forum.ansible.com/u/bob)\
**Post date:** [April 24, 2019, 8:32pm UTC](https://forum.ansible.com/t/failure-to-winrm-authenticate-against-windows7-after-months-of-working/30180/1 "2019-04-24T20:32:10Z")

</div>

I have a Windows7 computer that last month I took offline and replaced with Windows10 system with a different name.

I as using Ansible + winrm with no problems on this Windows7 system.

Power this Windows7 system up and now Ansible is complaining that I cannot authenticate.

`  
\<10.xxx.xxx.xxx\> ESTABLISH WINRM CONNECTION FOR USER: [Administrator@XXXX.YYYYY.COM](mailto:Administrator@XXXX.YYYYY.COM) on PORT 5986 TO 10.xxx.xxx.xxx  
fatal: [[reporter.xxxx.yyyyy.com](http://reporter.xxxx.yyyyy.com)]: UNREACHABLE! =\> {  
“changed”: false,  
“msg”: “kerberos: authGSSClientStep() failed: ((’ Miscellaneous failure (see text)', 851968), (‘Server (krbtgt/xxx.xxx.xxx [XXXX.YYYYY.COM](http://XXXX.YYYYY.COM)) unknown’, -1765328377)), ssl: auth method ssl requires a password”,  
“unreachable”: true

`

}

It’s still part of the realm, I can still RDP and authenticate as [Administrator@XXXX.YYYYY.COM](mailto:Administrator@XXXX.YYYYY.COM) the only thing I see odd is

\<10.xxx.xxx.xxx\> ESTABLISH WINRM CONNECTION FOR USER: [Administrator@XXXX.YYYYY.COM](mailto:Administrator@XXXX.YYYYY.COM) on PORT 5986 TO 10.xxx.xxx.xxx

Normally I would see something like

\<[PC-HOSTNAME.XXXX.YYYYY.COM](http://PC-HOSTNAME.XXXX.YYYYY.COM)\> ESTABLISH WINRM CONNECTION FOR USER: [Administrator@XXXX.YYYYY.COM](mailto:Administrator@XXXX.YYYYY.COM) on PORT 5986 TO 10.xxx.xxx.xxx

Forward and reverse DNS are correct.

How can I debug this further?