# email notification not working for AWX

**URL:** <https://forum.ansible.com/t/email-notification-not-working-for-awx/30045>\
**Category:** AWX Project\
**Tags:** awx\
**Created:** [April 3, 2019, 8:55am UTC](https://forum.ansible.com/t/email-notification-not-working-for-awx/30045 "2019-04-03T08:55:14Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![RC1](https://avatars.discourse-cdn.com/v4/letter/r/85f322/32.png) [@RC1](https://forum.ansible.com/u/RC1)\
**Post date:** [April 3, 2019, 8:55am UTC](https://forum.ansible.com/t/email-notification-not-working-for-awx/30045/1 "2019-04-03T08:55:14Z")

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Hi ,

I have configured job execution start/finished status to be sent via email (local host)  
I have configured SMTP server with the following options -

Postfix config file “main”

queue\_directory = /var/spool/postfix

command\_directory = /usr/sbin

daemon\_directory = /usr/libexec/postfix

data\_directory = /var/lib/postfix

mail\_owner = postfix

myhostname = [awxuser.example.com](http://awxuser.example.com)

myorigin = $myhostname

inet\_interfaces = $myhostname, localhost inet\_protocols = all mydestination = $myhostname, localhost.$mydomain, localhost mynetworks = 192.168.122.1/24, 127.0.0.0/8

AWX UI -  
port - 25  
host - localhost  
receiver = [root@awxuser.example.com](mailto:root@awxuser.example.com)  
sender = [elb@awxuser.example.com](mailto:elb@awxuser.example.com)

Yet notification failure message is received with message “test notification failed”

Any help would be great as i am stuck at this for long .

Thanks n Regards

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<div class="post-metadata">

**Author:** ![bianca](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/bianca/32/7233_2.png) [@bianca](https://forum.ansible.com/u/bianca)\
**Post date:** [April 3, 2019, 2:59pm UTC](https://forum.ansible.com/t/email-notification-not-working-for-awx/30045/2 "2019-04-03T14:59:28Z")

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Hello,

What version of AWX are you using? You can find this information via the UI (in the upper right corner there’s an “i” inside of a circle; click on that) or at the /api/v2/config/ endpoint (search for “version”). The latest version has additional error messaging on failed email notification tests that give a bit more detail (specifically when you TEST a notification) on why a notification might be failing. Also, to double-check, do you have port 25 open? Sometimes SMTP defaults to 465, 587 or 2525.

Regards,  
Bianca

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<div class="post-metadata">

**Author:** ![RC1](https://avatars.discourse-cdn.com/v4/letter/r/85f322/32.png) [@RC1](https://forum.ansible.com/u/RC1)\
**Post date:** [April 4, 2019, 4:01am UTC](https://forum.ansible.com/t/email-notification-not-working-for-awx/30045/3 "2019-04-04T04:01:14Z")

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Hi ,

This is the output -

[root@awxuser ~]# netstat -tuplen | grep 25  
tcp 0 0 127.0.0.1:25 0.0.0.0:\* LISTEN 0 34450 1407/master  
tcp 0 0 172.30.64.201:25 0.0.0.0:\* LISTEN 0 34449 1407/master  
tcp 0 0 127.0.0.1:631 0.0.0.0:\* LISTEN 0 34255 1145/cupsd  
tcp6 0 0 ::1:25 :::\* LISTEN 0 34451 1407/master  
tcp6 0 0 ::1:631 :::\* LISTEN 0 34254 1145/cupsd  
[root@awxuser ~]# iptables -nL | grep 25  
ACCEPT tcp – 0.0.0.0/0 0.0.0.0/0 tcp dpt:25 ctstate NEW  
[root@awxuser ~]# nmap -p25 localhost  
bash: nmap: command not found…  
[root@awxuser ~]# netstat -plnt | grep ‘:25’  
tcp 0 0 127.0.0.1:25 0.0.0.0:\* LISTEN 1407/master  
tcp 0 0 172.30.64.201:25 0.0.0.0:\* LISTEN 1407/master  
tcp6 0 0 ::1:25 :::\* LISTEN 1407/master  
[root@awxuser ~]# lsof -i:25  
COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME  
master 1407 root 13u IPv4 34449 0t0 TCP [awxuser.example.com](http://awxuser.example.com):smtp (LISTEN)  
master 1407 root 14u IPv4 34450 0t0 TCP localhost:smtp (LISTEN)  
master 1407 root 15u IPv6 34451 0t0 TCP localhost:smtp (LISTEN)

Also versions in use -

AWX 2.1.2.0  
Ansible 2.7.4

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<div class="post-metadata">

**Author:** ![bianca](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/bianca/32/7233_2.png) [@bianca](https://forum.ansible.com/u/bianca)\
**Post date:** [April 5, 2019, 7:14pm UTC](https://forum.ansible.com/t/email-notification-not-working-for-awx/30045/4 "2019-04-05T19:14:27Z")

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Hi RC,

Have you confirmed that postfix is definitely working outside of AWX? Barring postfix having an issue, I would recommend upgrading to the latest version of AWX and see if you can trigger a more detailed error message from the UI by running an email notification test.