# Dummies guide, or troubleshooting assistance needed

**URL:** <https://forum.ansible.com/t/dummies-guide-or-troubleshooting-assistance-needed/36282>\
**Category:** AWX Project\
**Tags:** awx-project\
**Created:** [February 2, 2022, 11:54pm UTC](https://forum.ansible.com/t/dummies-guide-or-troubleshooting-assistance-needed/36282 "2022-02-02T23:54:21Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Frank\_Dias](https://avatars.discourse-cdn.com/v4/letter/f/eada6e/32.png) [@Frank\_Dias](https://forum.ansible.com/u/Frank_Dias)\
**Post date:** [February 2, 2022, 11:54pm UTC](https://forum.ansible.com/t/dummies-guide-or-troubleshooting-assistance-needed/36282/1 "2022-02-02T23:54:21Z")

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Have you looked at the docker logs?

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**Author:** ![Lesley\_Longhurst](https://avatars.discourse-cdn.com/v4/letter/l/838e76/32.png) [@Lesley\_Longhurst](https://forum.ansible.com/u/Lesley_Longhurst)\
**Post date:** [February 3, 2022, 12:50am UTC](https://forum.ansible.com/t/dummies-guide-or-troubleshooting-assistance-needed/36282/2 "2022-02-03T00:50:44Z")

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Hi Frank,  
I found the problem (with some help from another list member).

It turns out there is an extra container, not part of the AWX installation, which provides a web proxy to access the UI. (I don’t know why!)

All I had to do was start that container and that got it working.

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**Author:** ![Wei-Yen\_Tan](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/wei-yen_tan/32/4111_2.png) [@Wei-Yen\_Tan](https://forum.ansible.com/u/Wei-Yen_Tan)\
**Post date:** [February 3, 2022, 12:58am UTC](https://forum.ansible.com/t/dummies-guide-or-troubleshooting-assistance-needed/36282/3 "2022-02-03T00:58:57Z")

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I suspect the extra container aptly named webssl provides https access to otherwise a http end point