# Dashboard not loading up. **URL:** \ **Category:** AWX Project\ **Tags:** awx\ **Created:** [June 6, 2022, 2:03pm UTC](https://forum.ansible.com/t/dashboard-not-loading-up/36693 "2022-06-06T14:03:51Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![brookman\_amissah\_ocr](https://avatars.discourse-cdn.com/v4/letter/b/6de8d8/32.png) [@brookman\_amissah\_ocr](https://forum.ansible.com/u/brookman_amissah_ocr)\ **Post date:** [June 6, 2022, 2:03pm UTC](https://forum.ansible.com/t/dashboard-not-loading-up/36693/1 "2022-06-06T14:03:51Z")
Hi, we have issues with our AWX dashboard with the following error and help will be greatly appreciated. ![image.png](https://us1.discourse-cdn.com/ansible/original/2X/b/bb3e57e54d4362a0274e8158f3550326336f62fa.png) ---
**Author:** ![Wei-Yen\_Tan](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/wei-yen_tan/32/4111_2.png) [@Wei-Yen\_Tan](https://forum.ansible.com/u/Wei-Yen_Tan)\ **Post date:** [June 6, 2022, 2:06pm UTC](https://forum.ansible.com/t/dashboard-not-loading-up/36693/2 "2022-06-06T14:06:27Z")
What’s it saying In the web pod? Also Is there a connection to the postgres database? > **(attachments)** > > ![image.png](https://us1.discourse-cdn.com/ansible/original/2X/b/bb3e57e54d4362a0274e8158f3550326336f62fa.png) ---
**Author:** ![Ahilan\_Swaminathan](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/ahilan_swaminathan/32/4425_2.png) [@Ahilan\_Swaminathan](https://forum.ansible.com/u/Ahilan_Swaminathan)\ **Post date:** [June 6, 2022, 4:05pm UTC](https://forum.ansible.com/t/dashboard-not-loading-up/36693/3 "2022-06-06T16:05:36Z")
Hi Yen It’s docker compose based installation and containers are up and running. Could you please tell me how to check the connection established with a web container? [root@xlmtdbmoawx ~]# docker ps CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES ecb33cd39011 ansible/awx:17.0.1 “/usr/bin/tini – /u…” 13 months ago Up 3 hours 8052/tcp awx\_task 82e6e52dfa57 ansible/awx:17.0.1 “/usr/bin/tini – /b…” 13 months ago Up 3 hours 0.0.0.0:443-\>8052/tcp awx\_web 2b7dc3ef5a5a postgres:12 “docker-entrypoint.s…” 13 months ago Up 3 hours 5432/tcp awx\_postgres a47949941f0a redis “docker-entrypoint.s…” 13 months ago Up 3 hours 6379/tcp awx\_redis [root@xlmtdbmoawx ~]# docker network ls NETWORK ID NAME DRIVER SCOPE 5d6317902035 awx\_default bridge local 677343fab60e awx\_projects\_default bridge local 8031e395d4c3 bridge bridge local 916279bd0e5d host host local 2f99bf22f46d none null local [root@xlmtdbmoawx ~]# [root@xlmtdbmoawx ~]# docker images REPOSITORY TAG IMAGE ID CREATED SIZE tianon/postgres-upgrade 10-to-12 6e934283efc8 14 months ago 347MB postgres 12 e782ad565d74 14 months ago 314MB ansible/awx 17.0.1 44187ed3a967 16 months ago 1.41GB centos 8 300e315adb2f 18 months ago 209MB memcached alpine acce7f7ac2ef 2 years ago 9.22MB postgres 10 1fb929c54703 2 years ago 200MB redis latest 4cdbec704e47 2 years ago 98.2MB ansible/awx\_task 10.0.0 a968a1c4d9fd 2 years ago 2GB ansible/awx\_web 10.0.0 2cc33f01ffa7 2 years ago 1.96GB [root@xlmtdbmoawx ~]# > **(attachments)** > > ![image.png](https://us1.discourse-cdn.com/ansible/original/2X/b/bb3e57e54d4362a0274e8158f3550326336f62fa.png) ---
**Author:** ![Wei-Yen\_Tan](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/wei-yen_tan/32/4111_2.png) [@Wei-Yen\_Tan](https://forum.ansible.com/u/Wei-Yen_Tan)\ **Post date:** [June 6, 2022, 7:44pm UTC](https://forum.ansible.com/t/dashboard-not-loading-up/36693/4 "2022-06-06T19:44:23Z")
Do a docker log in the task. Also It seems t hat the postgres database is newer than the awx containers and that there is a tianon/postgres-upgrade upgrade. What’s that about? Were you trying to upgrade postgres? > **(attachments)** > > ![image.png](https://us1.discourse-cdn.com/ansible/original/2X/b/bb3e57e54d4362a0274e8158f3550326336f62fa.png) ---
**Author:** ![Ahilan\_Swaminathan](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/ahilan_swaminathan/32/4425_2.png) [@Ahilan\_Swaminathan](https://forum.ansible.com/u/Ahilan_Swaminathan)\ **Post date:** [June 7, 2022, 4:32am UTC](https://forum.ansible.com/t/dashboard-not-loading-up/36693/5 "2022-06-07T04:32:37Z")
Hi Yen Were you trying to upgrade postgres? We haven’t tried any upgrade in awx. Not sure how the awx deployment crashed. Do you want me to check the aw\_task container log? > **(attachments)** > > ![image.png](https://us1.discourse-cdn.com/ansible/original/2X/b/bb3e57e54d4362a0274e8158f3550326336f62fa.png) ---
**Author:** ![Wei-Yen\_Tan](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/wei-yen_tan/32/4111_2.png) [@Wei-Yen\_Tan](https://forum.ansible.com/u/Wei-Yen_Tan)\ **Post date:** [June 7, 2022, 4:40am UTC](https://forum.ansible.com/t/dashboard-not-loading-up/36693/6 "2022-06-07T04:40:13Z")
What is this? tianon/postgres-upgrade 10-to-12 6e934283efc8 14 months ago 347MB postgres 12 e782ad565d74 14 months ago 314MB > **(attachments)** > > ![image.png](https://us1.discourse-cdn.com/ansible/original/2X/b/bb3e57e54d4362a0274e8158f3550326336f62fa.png) ---
**Author:** ![rake](https://avatars.discourse-cdn.com/v4/letter/r/8e8cbc/32.png) [@rake](https://forum.ansible.com/u/rake)\ **Post date:** [June 7, 2022, 10:50am UTC](https://forum.ansible.com/t/dashboard-not-loading-up/36693/7 "2022-06-07T10:50:40Z")
I have faced the same error in k8s it was when postgres pod went down. Have you tried to restart postgres container ? > **(attachments)** > > ![image.png](https://us1.discourse-cdn.com/ansible/original/2X/b/bb3e57e54d4362a0274e8158f3550326336f62fa.png)