# Cisco 3850 upgrade error **URL:** \ **Category:** Ansible Project\ **Created:** [July 18, 2019, 2:47pm UTC](https://forum.ansible.com/t/cisco-3850-upgrade-error/30809 "2019-07-18T14:47:39Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Pushparaj\_Gothandam](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/pushparaj_gothandam/32/5538_2.png) [@Pushparaj\_Gothandam](https://forum.ansible.com/u/Pushparaj_Gothandam)\ **Post date:** [July 18, 2019, 2:47pm UTC](https://forum.ansible.com/t/cisco-3850-upgrade-error/30809/1 "2019-07-18T14:47:39Z")
Hi team getting below error . Please help . this is happening when upgrading cisco 3850 12 - name: expand the IOS file and copy to 2 switches 13 ios\_command: 14 commands: 15 - ‘software install file flash:{{ new\_system\_image }} on-reboot’ 16 timeout: 10000 Error message: The full traceback is: WARNING: The below traceback may _not_ be related to the actual failure. File “/tmp/ansible\_ios\_command\_payload\_KqsA0e/ansible\_ios\_command\_payload.zip/ansible/module\_utils/network/ios/ios.py”, line 145, in run\_commands return connection.run\_commands(commands=commands, check\_rc=check\_rc) File “/tmp/ansible\_ios\_command\_payload\_KqsA0e/ansible\_ios\_command\_payload.zip/ansible/module\_utils/connection.py”, line 173, in **rpc** raise ConnectionError(to\_text(msg, errors=‘surrogate\_then\_replace’), code=code) [DEPRECATION WARNING]: Param ‘timeout’ is deprecated. See the module docs for more information. This feature will be removed in version 2.9. Deprecation warnings can be disabled by setting deprecation\_warnings=False in ansible.cfg. fatal: [10.177.131.110]: FAILED! =\> { “changed”: false, “invocation”: { “module\_args”: { “auth\_pass”: null, “authorize”: null, “commands”: [ “software install file flash:cat3k\_caa-universalk9.16.06.05.SPA.bin on-reboot” ], “host”: null, “interval”: 1, “match”: “all”, “password”: null, “port”: null, “provider”: null, “retries”: 10, “ssh\_keyfile”: null, “timeout”: 10000, “username”: null, “wait\_for”: null } }, “msg”: “software install file flash:cat3k\_caa-universalk9.16.06.05.SPA.bin on-reboot\r\n ^\r\n% Invalid input detected at ‘^’ marker.\r\n\r\nSwitch#” } ---
**Author:** ![Pushparaj\_Gothandam](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/pushparaj_gothandam/32/5538_2.png) [@Pushparaj\_Gothandam](https://forum.ansible.com/u/Pushparaj_Gothandam)\ **Post date:** [July 22, 2019, 5:31pm UTC](https://forum.ansible.com/t/cisco-3850-upgrade-error/30809/2 "2019-07-22T17:31:50Z")
It has been fixed. thanks . ---
**Author:** ![Dick\_Visser](https://avatars.discourse-cdn.com/v4/letter/d/d9b06d/32.png) [@Dick\_Visser](https://forum.ansible.com/u/Dick_Visser)\ **Post date:** [July 22, 2019, 8:28pm UTC](https://forum.ansible.com/t/cisco-3850-upgrade-error/30809/3 "2019-07-22T20:28:20Z")
Do you mind telling how? ---
**Author:** ![Pushparaj\_Gothandam](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/pushparaj_gothandam/32/5538_2.png) [@Pushparaj\_Gothandam](https://forum.ansible.com/u/Pushparaj_Gothandam)\ **Post date:** [July 23, 2019, 12:03pm UTC](https://forum.ansible.com/t/cisco-3850-upgrade-error/30809/4 "2019-07-23T12:03:15Z")
“software install file flash” cmdlet is not supported for specific model of switch. “request platform software package install” works!!! thanks ---
**Author:** ![Pramod\_Thombare](https://avatars.discourse-cdn.com/v4/letter/p/58956e/32.png) [@Pramod\_Thombare](https://forum.ansible.com/u/Pramod_Thombare)\ **Post date:** [August 8, 2019, 8:24am UTC](https://forum.ansible.com/t/cisco-3850-upgrade-error/30809/5 "2019-08-08T08:24:46Z")
hello , I want to perform task on brocade and arista switch . Will you guide how ansible will connect with switches to perform tasks …