# cant install on os x 10.11 **URL:** \ **Category:** Ansible Project\ **Created:** [November 10, 2015, 9:20am UTC](https://forum.ansible.com/t/cant-install-on-os-x-10-11/19722 "2015-11-10T09:20:09Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![pixel\_fairy](https://avatars.discourse-cdn.com/v4/letter/p/6f9a4e/32.png) [@pixel\_fairy](https://forum.ansible.com/u/pixel_fairy)\ **Post date:** [November 10, 2015, 9:20am UTC](https://forum.ansible.com/t/cant-install-on-os-x-10-11/19722/1 "2015-11-10T09:20:09Z")
easy install pip worked. but when trying to install ansible, this happens. it looks like a connection error. maybe intermittent failure? ` $ sudo pip install ansible Downloading/unpacking ansible Cleaning up… Exception: Traceback (most recent call last): File “/Library/Python/2.7/site-packages/pip-1.5.4-py2.7.egg/pip/basecommand.py”, line 122, in main status = self.run(options, args) File “/Library/Python/2.7/site-packages/pip-1.5.4-py2.7.egg/pip/commands/install.py”, line 278, in run requirement\_set.prepare\_files(finder, force\_root\_egg\_info=self.bundle, bundle=self.bundle) File “/Library/Python/2.7/site-packages/pip-1.5.4-py2.7.egg/pip/req.py”, line 1177, in prepare\_files url = finder.find\_requirement(req\_to\_install, upgrade=self.upgrade) File “/Library/Python/2.7/site-packages/pip-1.5.4-py2.7.egg/pip/index.py”, line 194, in find\_requirement page = self.\_get\_page(main\_index\_url, req) File “/Library/Python/2.7/site-packages/pip-1.5.4-py2.7.egg/pip/index.py”, line 568, in \_get\_page session=self.session, File “/Library/Python/2.7/site-packages/pip-1.5.4-py2.7.egg/pip/index.py”, line 694, in get\_page req, link, “connection error: %s” % exc, url, TypeError: **str** returned non-string (type Error) Storing debug log for failure in /Users/pixel/Library/Logs/pip.log ` ---
**Author:** ![tinyzais](https://avatars.discourse-cdn.com/v4/letter/t/7c8e57/32.png) [@tinyzais](https://forum.ansible.com/u/tinyzais)\ **Post date:** [November 10, 2015, 10:17am UTC](https://forum.ansible.com/t/cant-install-on-os-x-10-11/19722/2 "2015-11-10T10:17:15Z")
I believe recommended way is to use homebrew. ---
**Author:** ![sivel](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/sivel/32/1198_2.png) [@sivel](https://forum.ansible.com/u/sivel)\ **Post date:** [November 10, 2015, 1:08pm UTC](https://forum.ansible.com/t/cant-install-on-os-x-10-11/19722/3 "2015-11-10T13:08:01Z")
Based on that error it looks like pip is failing to locate dependencies while communicating with pypi with an un caught exception. This isn’t really Ansible related. You might want to try upgrading pip and try installing Ansible again. sudo pip install -U pip sudo pip install -U ansible ---
**Author:** ![pixel\_fairy](https://avatars.discourse-cdn.com/v4/letter/p/6f9a4e/32.png) [@pixel\_fairy](https://forum.ansible.com/u/pixel_fairy)\ **Post date:** [November 10, 2015, 1:50pm UTC](https://forum.ansible.com/t/cant-install-on-os-x-10-11/19722/4 "2015-11-10T13:50:07Z")
same error. i think this ones on apple. already contacted their developer forum. will gather more data and send them a bug report. in the mean time, running it in a vm. been thinking of switching this mac over to linux anyway. ---
**Author:** ![sivel](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/sivel/32/1198_2.png) [@sivel](https://forum.ansible.com/u/sivel)\ **Post date:** [November 10, 2015, 5:09pm UTC](https://forum.ansible.com/t/cant-install-on-os-x-10-11/19722/5 "2015-11-10T17:09:31Z")
Homebrew is _not_ the recommended way to install Ansible. The recommended way to install Ansible on Mac OS, is via pip. We specifically removed those installation instructions, as homebrew causes other issues that are much more complicated to resolve. ---
**Author:** ![pixel\_fairy](https://avatars.discourse-cdn.com/v4/letter/p/6f9a4e/32.png) [@pixel\_fairy](https://forum.ansible.com/u/pixel_fairy)\ **Post date:** [November 11, 2015, 11:01am UTC](https://forum.ansible.com/t/cant-install-on-os-x-10-11/19722/6 "2015-11-11T11:01:23Z")
I ended up using homebrew to install a working python, and then was able to use pip to install ansible. So, homebrew did end up part of the solution. Ill switch back to system python when apple fixes it.