# cannot access awx-operator service

**URL:** <https://forum.ansible.com/t/cannot-access-awx-operator-service/36644>\
**Category:** AWX Project\
**Tags:** awx, kubernetes\
**Created:** [May 18, 2022, 10:10pm UTC](https://forum.ansible.com/t/cannot-access-awx-operator-service/36644 "2022-05-18T22:10:45Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Bill\_Biker](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/bill_biker/32/8087_2.png) [@Bill\_Biker](https://forum.ansible.com/u/Bill_Biker)\
**Post date:** [May 18, 2022, 10:10pm UTC](https://forum.ansible.com/t/cannot-access-awx-operator-service/36644/1 "2022-05-18T22:10:45Z")

</div>

Hello All,

I have what appears to be a running awx-operator on a single-node (k3s)  
cluster - all pods are shown as running or completed  
I can do a kubectl get svc, and get a 80/21421 port to supposedly connect to

via https. I get connection refused any time I try to [https://localhost:31431](https://localhost:31431)

I have portainer running on the same kubernetes node, and have no trouble accessing  
that using port 9443

I have built the awx-operator thru a proxy - seems ok.  
Any ideas what is preventing me for accessing the service?

Thanks  
ewholz

---

<div class="post-metadata">

**Author:** ![Vincent\_Rubiolo](https://avatars.discourse-cdn.com/v4/letter/v/a183cd/32.png) [@Vincent\_Rubiolo](https://forum.ansible.com/u/Vincent_Rubiolo)\
**Post date:** [May 30, 2022, 11:56am UTC](https://forum.ansible.com/t/cannot-access-awx-operator-service/36644/2 "2022-05-30T11:56:29Z")

</div>

Hi there,

You did not specify so I am only guessing: are you sure the AWX pods are healthy and that the webUI is available to be reached on the said port?

Just my 2 cents,

Vincent

---

<div class="post-metadata">

**Author:** ![Wei-Yen\_Tan](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/wei-yen_tan/32/4111_2.png) [@Wei-Yen\_Tan](https://forum.ansible.com/u/Wei-Yen_Tan)\
**Post date:** [May 30, 2022, 1:25pm UTC](https://forum.ansible.com/t/cannot-access-awx-operator-service/36644/3 "2022-05-30T13:25:54Z")

</div>

You need to create an ingress and configure certificates on it

---

<div class="post-metadata">

**Author:** ![AWX\_Project](https://avatars.discourse-cdn.com/v4/letter/a/eada6e/32.png) [@AWX\_Project](https://forum.ansible.com/u/AWX_Project)\
**Post date:** [June 22, 2022, 7:48pm UTC](https://forum.ansible.com/t/cannot-access-awx-operator-service/36644/4 "2022-06-22T19:48:48Z")

</div>

Did you resolve this issue?

Can you please copy and paste your output from kubectl get svc (and mask / hide the external IP)? Thanks

AWX Team