# AWX web crashloopbackoff - Python tracebacks

**URL:** <https://forum.ansible.com/t/awx-web-crashloopbackoff-python-tracebacks/6095>\
**Category:** Get Help\
**Tags:** awx-operator, awx\
**Created:** [May 31, 2024, 6:45am UTC](https://forum.ansible.com/t/awx-web-crashloopbackoff-python-tracebacks/6095 "2024-05-31T06:45:45Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Denney-tech](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/denney-tech/32/1556_2.png) [@Denney-tech](https://forum.ansible.com/u/Denney-tech)\
**Post date:** [June 3, 2024, 4:08pm UTC](https://forum.ansible.com/t/awx-web-crashloopbackoff-python-tracebacks/6095/2 "2024-06-03T16:08:56Z")

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psycopg errors… this is vaguely familiar… looking around… ah, here’s why it’s familiar to me: [External PostgreSQL connectivity problem - Get Help - Ansible](http://forum.ansible.com/t/external-postgresql-connectivity-problem/4110)

Anyways, it does _seem_ like you’re having a connectivity issue between your web pod(s) and your postgres db. Are you using an externally managed postgresql server, or are you using an awx-operator managed db?

And like in the other post, are you using IPv4, IPv6, or both in your k8s cluster (and postgresql server if you’re running it externally)?

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