# AWX Tower install failure (2 separate servers) **URL:** \ **Category:** Ansible Project\ **Tags:** awx\ **Created:** [November 21, 2019, 2:48pm UTC](https://forum.ansible.com/t/awx-tower-install-failure-2-separate-servers/31703 "2019-11-21T14:48:16Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![John\_James](https://avatars.discourse-cdn.com/v4/letter/j/59ef9b/32.png) [@John\_James](https://forum.ansible.com/u/John_James)\ **Post date:** [November 21, 2019, 2:48pm UTC](https://forum.ansible.com/t/awx-tower-install-failure-2-separate-servers/31703/1 "2019-11-21T14:48:16Z")
Good Morning, I am pretty new to Ansible, I had built an AWX Tower some months ago, but had to let it sit. Last week I started working on it again when that instance got stuck in an upgrade loop. I spent a few days trying to reinstall and in the end, I couldn’t get passed a specific error. I decided to spin up a new VM server and do a fresh install. I ended up with the exact same error message. **fatal: [localhost]: FAILED! =\> {“changed”: false, “msg”: “Error connecting: Error while fetching server API version: Timeout value connect was Timeout(connect=10, read=10, total=None), but it must be an int or float.”** Is anyone familiar with this? Much thanks. ---
**Author:** ![racke](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/racke/32/4767_2.png) [@racke](https://forum.ansible.com/u/racke)\ **Post date:** [November 21, 2019, 3:13pm UTC](https://forum.ansible.com/t/awx-tower-install-failure-2-separate-servers/31703/2 "2019-11-21T15:13:12Z")
> Good Morning, > > I am pretty new to Ansible, I had built an AWX Tower some months ago, but had to let it sit. Last week I started > working on it again when that instance got stuck in an upgrade loop. I spent a few days trying to reinstall and in the > end, I couldn't get passed a specific error. I decided to spin up a new VM server and do a fresh install. I ended up > with the exact same error message. > > \*fatal: [localhost]: FAILED! =\> {"changed": false, "msg": "Error connecting: Error while fetching server API version: > Timeout value connect was Timeout(connect=10, read=10, total=None), but it must be an int or float." > \* > Is anyone familiar with this? > > Much thanks. Please contact RedHat support. Neither tower nor AWX are a subject of this list. Regards         Racke ---
**Author:** ![Bariou\_Alarou](https://avatars.discourse-cdn.com/v4/letter/b/71e660/32.png) [@Bariou\_Alarou](https://forum.ansible.com/u/Bariou_Alarou)\ **Post date:** [November 21, 2019, 3:28pm UTC](https://forum.ansible.com/t/awx-tower-install-failure-2-separate-servers/31703/3 "2019-11-21T15:28:08Z")
Hello John, Update your /etc/yum.conf with bellow. The error is that API fetching is time out. This is not the best solution but it works form me when I was facing same problem. ![image.png](https://us1.discourse-cdn.com/ansible/original/2X/f/fe73445a0b41ba12b3214ccf36bedf0ea7e9218f.png)