# awx throwing Failed to get dashboard job templates list: 500 A server error has occurred.

**URL:** <https://forum.ansible.com/t/awx-throwing-failed-to-get-dashboard-job-templates-list-500-a-server-error-has-occurred/33009>\
**Category:** Ansible Developer\
**Tags:** awx\
**Created:** [May 22, 2020, 5:54pm UTC](https://forum.ansible.com/t/awx-throwing-failed-to-get-dashboard-job-templates-list-500-a-server-error-has-occurred/33009 "2020-05-22T17:54:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Nasir\_Nasir](https://avatars.discourse-cdn.com/v4/letter/n/3e96dc/32.png) [@Nasir\_Nasir](https://forum.ansible.com/u/Nasir_Nasir)\
**Post date:** [May 22, 2020, 5:54pm UTC](https://forum.ansible.com/t/awx-throwing-failed-to-get-dashboard-job-templates-list-500-a-server-error-has-occurred/33009/1 "2020-05-22T17:54:59Z")

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![awx 500 error.PNG](https://us1.discourse-cdn.com/ansible/original/2X/6/6e050ead2c5aa3275b3b647028a84858c6c27dde.png)

Hi i am getting Failed to get dashboard job templates list: 500 A server error has occurred. after i login to awx  
please help

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**Author:** ![AlanCoding](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/alancoding/32/301_2.png) [@AlanCoding](https://forum.ansible.com/u/AlanCoding)\
**Post date:** [May 23, 2020, 1:32am UTC](https://forum.ansible.com/t/awx-throwing-failed-to-get-dashboard-job-templates-list-500-a-server-error-has-occurred/33009/2 "2020-05-23T01:32:29Z")

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You want the awx-project email, not this one.

And check your server logs for a traceback that happened around the time of observing this, and share those details please. Thanks!

> **(attachments)**
>
> ![awx 500 error.PNG](https://us1.discourse-cdn.com/ansible/original/2X/6/6e050ead2c5aa3275b3b647028a84858c6c27dde.png)

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<div class="post-metadata">

**Author:** ![Nasir\_Nasir](https://avatars.discourse-cdn.com/v4/letter/n/3e96dc/32.png) [@Nasir\_Nasir](https://forum.ansible.com/u/Nasir_Nasir)\
**Post date:** [May 24, 2020, 10:30am UTC](https://forum.ansible.com/t/awx-throwing-failed-to-get-dashboard-job-templates-list-500-a-server-error-has-occurred/33009/3 "2020-05-24T10:30:58Z")

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Hi Alan,

thanks for showing interet, below are the log details

awx\_web:

24/May/2020:xxx.xx.xx. +0000] “GET /api/v2/unified\_jobs/?order\_by=-finished&page\_size=5&finished\_\_isnull=false&type=workflow\_job,job&count\_disabled=1 HTTP/1.1” xxx 41

awx\_rabbitmq:

2020-05-22 xxx.xx.x.x [info] \<0.703.0\> connection \<0.703.0\> (xxx.xx.x.x:xxx94 → 1xxx.xx.x.x:xxx2): user ‘guest’ authenticated and granted access to vhost ‘awx’

 ![awx_task_logs.PNG](https://us1.discourse-cdn.com/ansible/original/2X/5/5e30984bfa95e4f1d5224e18c70c0cb0dc937cd1.png)

attached is awx\_task logs