# Awx project sync failed to download collection tar from 'server0'

**URL:** <https://forum.ansible.com/t/awx-project-sync-failed-to-download-collection-tar-from-server0/44951>\
**Category:** Get Help\
**Tags:** git, ansible-project, awx, galaxy-ng\
**Created:** [December 4, 2025, 1:45pm UTC](https://forum.ansible.com/t/awx-project-sync-failed-to-download-collection-tar-from-server0/44951 "2025-12-04T13:45:30Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![rbooyer](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/rbooyer/32/10629_2.png) [@rbooyer](https://forum.ansible.com/u/rbooyer)\
**Post date:** [December 4, 2025, 1:45pm UTC](https://forum.ansible.com/t/awx-project-sync-failed-to-download-collection-tar-from-server0/44951/1 "2025-12-04T13:45:31Z")

</div>

I’m having an issue where when my gitlab project that holds my playbooks syncs and tries to setup the environment i receive the following errors:

```auto
ERROR! Failed to download collection tar from 'server0' due to the following unforeseen error: <urlopen error [Errno 101] Network is unreachable>. <urlopen error [Errno 101] Network is unreachable>

Starting galaxy collection install process
Process install dependency map
Starting collection install process
Downloading https://galaxy.ansible.com/api/v3/plugin/ansible/content/published/collections/artifacts/awx-awx-24.6.1.tar.gz to /var/lib/awx/projects/. __awx_cache/_8__ tester_project/stage/tmp/ansible-local-2113rwfwt2fe/tmpgdvbby2l/awx-awx-24.6.1-wo7fyf2y
Installing 'awx.awx:24.6.1' to '/var/lib/awx/projects/. __awx_cache/_8__ tester_project/stage/requirements_collections/ansible_collections/awx/awx'
awx.awx:24.6.1 was installed successfully
Downloading https://galaxy.ansible.com/api/v3/plugin/ansible/content/published/collections/artifacts/community-general-12.1.0.tar.gz to /var/lib/awx/projects/. __awx_cache/_8__ tester_project/stage/tmp/ansible-local-2113rwfwt2fe/tmpgdvbby2l/community-general-12.1.0-h6adgih2

changed: true
stdout: >-
  Starting galaxy collection install process

  Process install dependency map

  Starting collection install process

  Downloading
  https://galaxy.ansible.com/api/v3/plugin/ansible/content/published/collections/artifacts/awx-awx-24.6.1.tar.gz
  to
  /var/lib/awx/projects/. __awx_cache/_8__ tester_project/stage/tmp/ansible-local-2113rwfwt2fe/tmpgdvbby2l/awx-awx-24.6.1-wo7fyf2y

  Installing 'awx.awx:24.6.1' to
  '/var/lib/awx/projects/. __awx_cache/_8__ tester_project/stage/requirements_collections/ansible_collections/awx/awx'

  awx.awx:24.6.1 was installed successfully

  Downloading
  https://galaxy.ansible.com/api/v3/plugin/ansible/content/published/collections/artifacts/community-general-12.1.0.tar.gz
  to
  /var/lib/awx/projects/. __awx_cache/_8__ tester_project/stage/tmp/ansible-local-2113rwfwt2fe/tmpgdvbby2l/community-general-12.1.0-h6adgih2
stderr: >-
  ERROR! Failed to download collection tar from 'server0' due to the following
  unforeseen error: <urlopen error [Errno 101] Network is unreachable>. <urlopen
  error [Errno 101] Network is unreachable>
rc: 1
cmd:
  - ansible-galaxy
  - collection
  - install
  - '-r'
  - /var/lib/awx/projects/_8__tester_project/collections/requirements.yml
start: '2025-12-04 12:00:16.556486'
end: '2025-12-04 12:00:19.971778'
delta: '0:00:03.415292'
msg: non-zero return code
invocation:
  module_args:
    chdir: /var/lib/awx/projects/_8__tester_project
    _raw_params: >-
      ansible-galaxy collection install -r
      /var/lib/awx/projects/_8__tester_project/collections/requirements.yml 
    _uses_shell: false
    stdin_add_newline: true
    strip_empty_ends: true
    argv: null
    executable: null
    creates: null
    removes: null
    stdin: null
stdout_lines:
  - Starting galaxy collection install process
  - Process install dependency map
  - Starting collection install process
  - >-
    Downloading
    https://galaxy.ansible.com/api/v3/plugin/ansible/content/published/collections/artifacts/awx-awx-24.6.1.tar.gz
    to
    /var/lib/awx/projects/. __awx_cache/_8__ tester_project/stage/tmp/ansible-local-2113rwfwt2fe/tmpgdvbby2l/awx-awx-24.6.1-wo7fyf2y
  - >-
    Installing 'awx.awx:24.6.1' to
    '/var/lib/awx/projects/. __awx_cache/_8__ tester_project/stage/requirements_collections/ansible_collections/awx/awx'
  - awx.awx:24.6.1 was installed successfully
  - >-
    Downloading
    https://galaxy.ansible.com/api/v3/plugin/ansible/content/published/collections/artifacts/community-general-12.1.0.tar.gz
    to
    /var/lib/awx/projects/. __awx_cache/_8__ tester_project/stage/tmp/ansible-local-2113rwfwt2fe/tmpgdvbby2l/community-general-12.1.0-h6adgih2
stderr_lines:
  - >-
    ERROR! Failed to download collection tar from 'server0' due to the following
    unforeseen error: <urlopen error [Errno 101] Network is unreachable>.
    <urlopen error [Errno 101] Network is unreachable>
_ansible_no_log: false

```

any ideas what may be causing this? is ansible galaxy still having issues? this started only after it went down a few weeks ago for the cloudshare issue.

Is there a way to host these files locally or any fixes for this issue?