# AWX Login - Something went wrong **URL:** \ **Category:** Get Help\ **Tags:** awx, kubernetes\ **Created:** [April 8, 2024, 2:46pm UTC](https://forum.ansible.com/t/awx-login-something-went-wrong/4816 "2024-04-08T14:46:03Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![jedi\_2213](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/jedi_2213/32/2835_2.png) [@jedi\_2213](https://forum.ansible.com/u/jedi_2213)\ **Post date:** [April 8, 2024, 2:46pm UTC](https://forum.ansible.com/t/awx-login-something-went-wrong/4816/1 "2024-04-08T14:46:04Z")
I have been configuring and setting up a cluster on AWX 23.9.0. Occasionally, I am unable to login to the UI for long stretches of time which eventually just seem to go away. Web Logs ```auto [pid: 25|app: 0|req: 22/49] 10.233.114.54 () {78 vars in 1463 bytes} [Mon Apr 8 14:31:48 2024] POST /api/login/ => generated 0 bytes in 540 msecs (HTTP/1.1 302) 15 headers in 737 bytes (1 switches on core 0) 2024-04-08 14:31:49,267 WARNING [28f8f5b1c46d42ae9eb4279e74fe09f7] django.request Not Found: /api/login/api/v2/config/ 2024-04-08 14:31:49,267 WARNING [28f8f5b1c46d42ae9eb4279e74fe09f7] django.request Not Found: /api/login/api/v2/config/ 10.233.114.54 - - [08/Apr/2024:14:31:49 +0000] "GET /api/login/api/v2/config/ HTTP/1.1" 404 55 "https://redacted-hostname/" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36" "10.233.98.0" [pid: 25|app: 0|req: 23/50] 10.233.114.54 () {72 vars in 1373 bytes} [Mon Apr 8 14:31:49 2024] GET /api/login/api/v2/config/ => generated 55 bytes in 35 msecs (HTTP/1.1 404) 9 headers in 443 bytes (1 switches on core 0) 2024-04-08 14:31:49,378 INFO [7302d245a6f1481d82c9586375d08ded] awx.api.generics status 401 received by user AnonymousUser attempting to access /api/v2/me/ from 10.233.114.54 2024-04-08 14:31:49,381 WARNING [7302d245a6f1481d82c9586375d08ded] django.request Unauthorized: /api/v2/me/ 2024-04-08 14:31:49,381 WARNING [7302d245a6f1481d82c9586375d08ded] django.request Unauthorized: /api/v2/me/ 10.233.114.54 - - [08/Apr/2024:14:31:49 +0000] "GET /api/v2/me/ HTTP/1.1" 401 107 "https://redacted-hostname/" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36" "10.233.98.0" [pid: 25|app: 0|req: 24/51] 10.233.114.54 () {72 vars in 1345 bytes} [Mon Apr 8 14:31:49 2024] GET /api/v2/me/ => generated 107 bytes in 33 msecs (HTTP/1.1 401) 13 headers in 568 bytes (1 switches on core 0) 10.233.114.54 - - [08/Apr/2024:14:37:09 +0000] "GET /api/logout/ HTTP/1.1" 302 0 "https://redacted-hostname/" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36" "10.233.98.0" [pid: 22|app: 0|req: 7/52] 10.233.114.54 () {72 vars in 1299 bytes} [Mon Apr 8 14:37:09 2024] GET /api/logout/ => generated 0 bytes in 88 msecs (HTTP/1.1 302) 11 headers in 439 bytes (1 switches on core 0) 10.233.114.54 - - [08/Apr/2024:14:37:09 +0000] "GET /api/ HTTP/1.1" 200 186 "https://redacted-hostname/" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36" "10.233.98.0" [pid: 25|app: 0|req: 25/53] 10.233.114.54 () {72 vars in 1286 bytes} [Mon Apr 8 14:37:09 2024] GET /api/ => generated 186 bytes in 83 msecs (HTTP/1.1 200) 12 headers in 462 bytes (1 switches on core 0) ``` I see in those logs the 404 attempt to hit `/api/v2/config` is getting prefixed with `/api/login`. I can still utilize the API while this happens, and it affects all users. ![Screenshot 2024-04-08 at 10.44.05 AM](https://us1.discourse-cdn.com/ansible/original/2X/4/47f6f8ea52a8319384758a10a665c2b5d32ce876.png) I’ve tried bouncing the web pod and my DB with no change in behavior. ---
**Author:** ![jedi\_2213](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/jedi_2213/32/2835_2.png) [@jedi\_2213](https://forum.ansible.com/u/jedi_2213)\ **Post date:** [April 8, 2024, 4:36pm UTC](https://forum.ansible.com/t/awx-login-something-went-wrong/4816/2 "2024-04-08T16:36:53Z")
Some more details I’ve found: - My last\_login timestamp is incrementing each time I login - The number of sessions in the DB is increasing on each login ---
**Author:** ![dafizccq](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/dafizccq/32/9490_2.png) [@dafizccq](https://forum.ansible.com/u/dafizccq)\ **Post date:** [September 24, 2025, 12:00pm UTC](https://forum.ansible.com/t/awx-login-something-went-wrong/4816/3 "2025-09-24T12:00:05Z")
Hi! I think I am facing the same issue. Did you find any solution? thanks in advance ---
**Author:** ![dafizccq](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/dafizccq/32/9490_2.png) [@dafizccq](https://forum.ansible.com/u/dafizccq)\ **Post date:** [September 26, 2025, 12:33pm UTC](https://forum.ansible.com/t/awx-login-something-went-wrong/4816/4 "2025-09-26T12:33:04Z")
It seems it is a bug in Firefox 143.0: [Ansible Automation Platform 2.4 UI is not working anymore with the latest Firefox 143.0 - Red Hat Customer Portal](https://access.redhat.com/solutions/7131617) ---
**Author:** ![miguelsn](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/miguelsn/32/7054_2.png) [@miguelsn](https://forum.ansible.com/u/miguelsn)\ **Post date:** [September 27, 2025, 9:57am UTC](https://forum.ansible.com/t/awx-login-something-went-wrong/4816/5 "2025-09-27T09:57:43Z")
I can confirm. In my case Chromium-based browser do not have this problem. Firefox has, but even after I got the wrong credentials error message I could navigate to other sections of AWX.