# AWX - Could not find imported module support code for community.vmware (AWX -13.0)

**URL:** <https://forum.ansible.com/t/awx-could-not-find-imported-module-support-code-for-community-vmware-awx-13-0/36695>\
**Category:** Ansible Developer\
**Tags:** vmware, awx, ee\
**Created:** [June 7, 2022, 6:54am UTC](https://forum.ansible.com/t/awx-could-not-find-imported-module-support-code-for-community-vmware-awx-13-0/36695 "2022-06-07T06:54:37Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Aditya\_Chauhan](https://avatars.discourse-cdn.com/v4/letter/a/e79b87/32.png) [@Aditya\_Chauhan](https://forum.ansible.com/u/Aditya_Chauhan)\
**Post date:** [June 7, 2022, 6:54am UTC](https://forum.ansible.com/t/awx-could-not-find-imported-module-support-code-for-community-vmware-awx-13-0/36695/1 "2022-06-07T06:54:37Z")

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We are using virtual environment in AWX 13 and its running with “python3.6” & Dev AWX execution environment is “[AWX EE 0.5.0](https://dev-awx.cbrands.com/#/execution_environments/5/details)”

We are receiving a failed message while executing job template in AWX (13.0) to connect VMware Vcenters, as per our initial observation this failed error message is receiving when unable to find module “community.vmware.vmware\_datacenter\_info”.

Error message - fatal: [localhost]: FAILED! =\> {“msg”: “Could not find imported module support code for version. Looked for either LooseVersion.py or version.py”}

We gone through the below Ansible documentation for “community.vmware.vmware\_datacenter\_info module – Gather information about VMware vSphere Datacenters” and requirements “python \>= 2.7 & PyVmomi” exist on Linux server.

[https://docs.ansible.com/ansible/latest/collections/community/vmware/vmware\_datacenter\_info\_module.html](https://urldefense.proofpoint.com/v2/url?u=https-3A__docs.ansible.com_ansible_latest_collections_community_vmware_vmware-5Fdatacenter-5Finfo-5Fmodule.html&d=DwMFaQ&c=eIGjsITfXP_y-DLLX0uEHXJvU8nOHrUK8IrwNKOtkVU&r=FEKqxsNJFvO98suV4Ty8jqZssLNcYIdXVt_YJStTA6E&m=tcR4EtwBo4bOPEJIy3yRmSUaNhbAtYjXV0Fg0GiNppEF2qQefXmN_ifY-9-C1kXD&s=Iim0HGk2kWRax-3RL5za3nRgoVqJIQWbm0Fj8csNqqE&e=)

We don’t find any other VMware data center info module other than community module.

[https://docs.ansible.com/ansible/2.9/collections/community/vmware/vmware\_datacenter\_info\_module.html](https://urldefense.proofpoint.com/v2/url?u=https-3A__docs.ansible.com_ansible_2.9_collections_community_vmware_vmware-5Fdatacenter-5Finfo-5Fmodule.html&d=DwMFaQ&c=eIGjsITfXP_y-DLLX0uEHXJvU8nOHrUK8IrwNKOtkVU&r=FEKqxsNJFvO98suV4Ty8jqZssLNcYIdXVt_YJStTA6E&m=tcR4EtwBo4bOPEJIy3yRmSUaNhbAtYjXV0Fg0GiNppEF2qQefXmN_ifY-9-C1kXD&s=bqH9OEzsGj6kqubmrCMEK_bZuuElD8ICZy53rUtXjD8&e=)

Below collections are mentioned in requirements.yml file.

collections:

- community.general

- community.vmware

However the same job template is working fine in other AWX environment (19.0) on same server linux server.

Appreciate any help on this issue.

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<div class="post-metadata">

**Author:** ![Aditya\_Chauhan](https://avatars.discourse-cdn.com/v4/letter/a/e79b87/32.png) [@Aditya\_Chauhan](https://forum.ansible.com/u/Aditya_Chauhan)\
**Post date:** [June 13, 2022, 8:02am UTC](https://forum.ansible.com/t/awx-could-not-find-imported-module-support-code-for-community-vmware-awx-13-0/36695/2 "2022-06-13T08:02:01Z")

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Please can I have some update on this, its on urgent basis.

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<div class="post-metadata">

**Author:** ![Aditya\_Chauhan](https://avatars.discourse-cdn.com/v4/letter/a/e79b87/32.png) [@Aditya\_Chauhan](https://forum.ansible.com/u/Aditya_Chauhan)\
**Post date:** [June 16, 2022, 6:12am UTC](https://forum.ansible.com/t/awx-could-not-find-imported-module-support-code-for-community-vmware-awx-13-0/36695/3 "2022-06-16T06:12:20Z")

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Please how can we resolve this?