# AWX cannot download collections / roles from the new galaxy **URL:** \ **Category:** Get Help\ **Tags:** ansible-core, galaxy-ng\ **Created:** [October 2, 2023, 12:16pm UTC](https://forum.ansible.com/t/awx-cannot-download-collections-roles-from-the-new-galaxy/1251 "2023-10-02T12:16:38Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![alex](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/alex/32/916_2.png) [@alex](https://forum.ansible.com/u/alex)\ **Post date:** [October 2, 2023, 12:16pm UTC](https://forum.ansible.com/t/awx-cannot-download-collections-roles-from-the-new-galaxy/1251/1 "2023-10-02T12:16:38Z")
Hey everyone! Since today our AWX instances (23.1.0) fail to download collections and roles from the new ansible galaxy. A 403 is returned all the time. I suspected the token and tried to create a new one, but the page to manage tokens seems to be gone ([Galaxy NG](https://galaxy.ansible.com/me/preferences)). How can i fix this? ```auto ERROR! Error when finding available api versions from server0 (https://galaxy.ansible.com/) (HTTP Code: 403, Message: Forbidden) ``` ---
**Author:** ![L3D](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/l3d/32/911_2.png) [@L3D](https://forum.ansible.com/u/L3D)\ **Post date:** [October 2, 2023, 12:57pm UTC](https://forum.ansible.com/t/awx-cannot-download-collections-roles-from-the-new-galaxy/1251/2 "2023-10-02T12:57:07Z")
Did you try the API token from [Galaxy NG](https://galaxy.ansible.com/ui/token/) ? Maybe that will work. _(But I don’t know, not using AWX so far)_ Did you checkt what version of ansible the AWX is using. For background info have a lokk at this post: [Unable to install collection from new Galaxy - #4 by jskacel](http://forum.ansible.com/t/unable-to-install-collection-from-new-galaxy/1238/4) ---
**Author:** ![alex](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/alex/32/916_2.png) [@alex](https://forum.ansible.com/u/alex)\ **Post date:** [October 2, 2023, 1:27pm UTC](https://forum.ansible.com/t/awx-cannot-download-collections-roles-from-the-new-galaxy/1251/3 "2023-10-02T13:27:37Z")
Ah yes, totally overlooked that page. Should be updated in the docs as well i guess: [ansible-galaxy — Ansible Community Documentation](https://docs.ansible.com/ansible/latest/cli/ansible-galaxy.html) Now i just get a different error: ```auto ERROR! Unexpected Exception, this is probably a bug: '/api/v3/plugin/ansible/content/published/collections/index/community/general/versions/' ``` Not sure which ansible version our AWX is using, but we are only one version behind the latest release. And it seems i am not the only one that has issues: [https://github.com/ansible/awx/issues/14495](https://github.com/ansible/awx/issues/14495) ---
**Author:** ![Leo](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/leo/32/23_2.png) [@Leo](https://forum.ansible.com/u/Leo)\ **Post date:** [October 5, 2023, 3:43pm UTC](https://forum.ansible.com/t/awx-cannot-download-collections-roles-from-the-new-galaxy/1251/4 "2023-10-05T15:43:18Z")
Split this topic on October 5, 2023, 3:43pm UTC 5 posts were split to a new topic: [Errors with ansible-galaxy and new galaxy.ansible.com token](https://forum.ansible.com/t/errors-with-ansible-galaxy-and-new-galaxy-ansible-com-token/1448) ---
**Author:** ![alex](https://sea1.discourse-cdn.com/ansible/user_avatar/forum.ansible.com/alex/32/916_2.png) [@alex](https://forum.ansible.com/u/alex)\ **Post date:** [October 3, 2023, 11:44am UTC](https://forum.ansible.com/t/awx-cannot-download-collections-roles-from-the-new-galaxy/1251/5 "2023-10-03T11:44:26Z")
It worked for me after i updated to the latest version of the awx-ee container here: [https://quay.io/repository/ansible/awx-ee?tab=tags](https://quay.io/repository/ansible/awx-ee?tab=tags) On my macOS it worked with v2.15.4