# AWX 24.6.1 Ldap Authentication Issues **URL:** \ **Category:** Get Help\ **Tags:** awx\ **Created:** [July 25, 2025, 4:58pm UTC](https://forum.ansible.com/t/awx-24-6-1-ldap-authentication-issues/44099 "2025-07-25T16:58:16Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![zachary](https://avatars.discourse-cdn.com/v4/letter/z/90db22/32.png) [@zachary](https://forum.ansible.com/u/zachary)\ **Post date:** [July 25, 2025, 4:58pm UTC](https://forum.ansible.com/t/awx-24-6-1-ldap-authentication-issues/44099/1 "2025-07-25T16:58:16Z")
We are using AD for our LDAP configuration. Communication between AWX and AD seems to work as expected. AWX-Web pod logs show successful authentication, but the user gets a timeout error in the UI. This issue occurs several times a day and “resolves” itself after a few minutes. I cannot provide steps to reproduce since this does not happen consistently. here are the log messages for a user that attempted to login ```auto 2025-07-21 19:48:38,327 DEBUG [608e0529dada4ce482e2a16bf908ee85] awx.sso.common LDAP adapter adding user meyerz1 to team Observability Engineering as member_role 2025-07-21 19:48:38,490 DEBUG [608e0529dada4ce482e2a16bf908ee85] awx.sso.backends Forcing LDAP connection to close 2025-07-21 19:48:38,517 INFO [608e0529dada4ce482e2a16bf908ee85] awx.api.generics User meyerz1 logged in from 10.128.4.2 ``` ![Screenshot 2025-07-25 at 11.15.19 AM](https://us1.discourse-cdn.com/ansible/original/2X/a/a004fc1c98882247f470648bb8d7e52e9835b165.png) ---
**Author:** ![zachary](https://avatars.discourse-cdn.com/v4/letter/z/90db22/32.png) [@zachary](https://forum.ansible.com/u/zachary)\ **Post date:** [August 4, 2025, 3:56pm UTC](https://forum.ansible.com/t/awx-24-6-1-ldap-authentication-issues/44099/2 "2025-08-04T15:56:38Z")
After a few tweaks to the logging we are seeing an additional log message awx.analytics.performance request: \, response\_time: 30.252s any additional help would be appreciated