# Ansible Tower install - unable to reach network

**URL:** <https://forum.ansible.com/t/ansible-tower-install-unable-to-reach-network/27145>\
**Category:** Ansible Project\
**Tags:** windows, vmware, ubuntu\
**Created:** [March 29, 2018, 12:31pm UTC](https://forum.ansible.com/t/ansible-tower-install-unable-to-reach-network/27145 "2018-03-29T12:31:35Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Camille\_Beaudou](https://avatars.discourse-cdn.com/v4/letter/c/e5b9ba/32.png) [@Camille\_Beaudou](https://forum.ansible.com/u/Camille_Beaudou)\
**Post date:** [March 29, 2018, 12:31pm UTC](https://forum.ansible.com/t/ansible-tower-install-unable-to-reach-network/27145/1 "2018-03-29T12:31:35Z")

</div>

Hi all,

Sorry in advance if this issue have already been solved (i’ve been looking for answers for few days already) or if i am not asking this in the right place.

I’m trying to install Ansible Tower on a Ubuntu 16.04 VM (with VMWare). The host computer works with Windows 7 Pro. For the installation, i’m following the “readme” file instructions of the foldre i downloaded on ansible website.  
When i execute setup.sh, i get the following error at some point :

`

TASK [packages\_ubuntu : install apt repository keys] \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*  
failed: [localhost] (item={u’url’: u’[https://www.postgresql.org/media/keys/ACCC4CF8.asc](https://www.postgresql.org/media/keys/ACCC4CF8.asc)’}) =\> {“changed”: false, “item”: {“url”: “[https://www.postgresql.org/media/keys/ACCC4CF8.asc](https://www.postgresql.org/media/keys/ACCC4CF8.asc)”}, “msg”: “Failed to connect to [www.postgresql.org](http://www.postgresql.org) at port 443: [Errno 101] Network is unreachable”}  
failed: [localhost] (item={u’id’: u’0x6B73A36E6026DFCA’, u’keyserver’: u’[hkps.pool.sks-keyservers.net](http://hkps.pool.sks-keyservers.net)’}) =\> {“changed”: false, “cmd”: “/usr/bin/apt-key adv --keyserver [hkps.pool.sks-keyservers.net](http://hkps.pool.sks-keyservers.net) --recv 6B73A36E6026DFCA”, “item”: {“id”: “0x6B73A36E6026DFCA”, “keyserver”: “[hkps.pool.sks-keyservers.net](http://hkps.pool.sks-keyservers.net)”}, “msg”: “Error fetching key 6B73A36E6026DFCA from keyserver: [hkps.pool.sks-keyservers.net](http://hkps.pool.sks-keyservers.net)”, “rc”: 2, “stderr”: “gpg: requesting key 6026DFCA from hkp server [hkps.pool.sks-keyservers.net](http://hkps.pool.sks-keyservers.net)\ngpg: keyserver timed out\ngpg: keyserver receive failed: keyserver error\n”, “stderr\_lines”: [“gpg: requesting key 6026DFCA from hkp server [hkps.pool.sks-keyservers.net](http://hkps.pool.sks-keyservers.net)”, “gpg: keyserver timed out”, “gpg: keyserver receive failed: keyserver error”], “stdout”: “Executing: /tmp/tmp.ZNclEqfh7B/gpg.1.sh --keyserver\nhkps.pool.sks-keyservers.net\n–recv\n6B73A36E6026DFCA\n”, “stdout\_lines”: [“Executing: /tmp/tmp.ZNclEqfh7B/gpg.1.sh --keyserver”, “[hkps.pool.sks-keyservers.net](http://hkps.pool.sks-keyservers.net)”, “–recv”, “6B73A36E6026DFCA”]}  
failed: [localhost] (item={u’url’: u’[https://releases.ansible.com/keys/442667A9.asc](https://releases.ansible.com/keys/442667A9.asc)’}) =\> {“changed”: false, “item”: {“url”: “[https://releases.ansible.com/keys/442667A9.asc](https://releases.ansible.com/keys/442667A9.asc)”}, “msg”: “Failed to connect to [releases.ansible.com](http://releases.ansible.com) at port 443: [Errno 101] Network is unreachable”}

`

I think that may be a proxy issue, as the proxy of the place i work is quite restrictive. I already tried  
`export http_proxy="..."`  
but it didn’t solve the problem.

When i test network access with a get\_url, it works :  
`camille@ubuntu: ~$ ansible -m get_url -a "dest=~/Desktop url=http://www.google.com" localhost localhost | SUCCESS => { "changed": true, "checksum_dest": "20902e9940341e5b1b52f1942246ea2e8777ddbb", "checksum_src": "bc4f86bc86d62356013c6f3d79e2e60a615b0c25", "dest": "/home/camille/Desktop/index.html", "gid": 1000, "group": "camille", "md5sum": "75bd8c115da6968aa17812ab6dbc4c4f", "mode": "0664", "msg": "OK (unknown bytes)", "owner": "camille", "size": 10948, "src": "/tmp/tmpWgOcrl", "state": "file", "status_code": 200, "uid": 1000, "url": "http://www.google.com" }`

Do someone have any clue about this ?