# Ansible 1.9 dev 34ec877fe3 hangs on gather facts phase **URL:** \ **Category:** Ansible Project\ **Created:** [November 29, 2014, 4:49pm UTC](https://forum.ansible.com/t/ansible-1-9-dev-34ec877fe3-hangs-on-gather-facts-phase/16918 "2014-11-29T16:49:57Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Giorgio\_Valoti](https://avatars.discourse-cdn.com/v4/letter/g/a88e57/32.png) [@Giorgio\_Valoti](https://forum.ansible.com/u/Giorgio_Valoti)\ **Post date:** [November 29, 2014, 4:49pm UTC](https://forum.ansible.com/t/ansible-1-9-dev-34ec877fe3-hangs-on-gather-facts-phase/16918/1 "2014-11-29T16:49:57Z")
Hi all, Ansible seems to hang on the gather facts phase. Some details: - The problem seems not related to password prompts and it was not hanging this way until now anyway. - The behavior seems 100% reproducible on LAN or localhost hosts but \*not\* on WAN ones. - LAN hosts are VMs running on SmartOS; WAN are basically the same, but running on bare metal or other virtualized environments. - I’m using the devel versione because I encountered the problem with ansible 1.7 and tried to solve it by updating it. Here’s an excerpt of the verbose output: \ ESTABLISH CONNECTION FOR USER: root \ REMOTE\_MODULE setup \ EXEC ssh -C -tt -vvv -o ControlMaster=auto -o ControlPersist=60s -o ControlPath="/Users/giorgio/.ansible/cp/ansible-ssh-%h-%p-%r" -o KbdInteractiveAuthentication=no -o PreferredAuthentications=gssapi-with-mic,gssapi-keyex,hostbased,publickey -o PasswordAuthentication=no -o User=root -o ConnectTimeout=10 dev-vm01.local /bin/sh -c 'mkdir -p $HOME/.ansible/tmp/ansible-tmp-1417279179.55-12830134400431 && chmod a+rx $HOME/.ansible/tmp/ansible-tmp-1417279179.55-12830134400431 && echo $HOME/.ansible/tmp/ansible-tmp-1417279179.55-12830134400431' \ PUT /var/folders/yq/ydckqkv92jz4dhhlvd1ry5yr0000gn/T/tmpya9Vyg TO /root/.ansible/tmp/ansible-tmp-1417279179.55-12830134400431/setup \ EXEC ssh -C -tt -vvv -o ControlMaster=auto -o ControlPersist=60s -o ControlPath="/Users/giorgio/.ansible/cp/ansible-ssh-%h-%p-%r" -o KbdInteractiveAuthentication=no -o PreferredAuthentications=gssapi-with-mic,gssapi-keyex,hostbased,publickey -o PasswordAuthentication=no -o User=root -o ConnectTimeout=10 dev-vm01.local /bin/sh -c 'LANG=en\_US.UTF-8 LC\_CTYPE=en\_US.UTF-8 /opt/local/bin/python /root/.ansible/tmp/ansible-tmp-1417279179.55-12830134400431/setup; rm -rf /root/.ansible/tmp/ansible-tmp-1417279179.55-12830134400431/ \>/dev/null 2\>&1' Any help would be really appreciated. ---
**Author:** ![Michael\_DeHaan1](https://avatars.discourse-cdn.com/v4/letter/m/5e9695/32.png) [@Michael\_DeHaan1](https://forum.ansible.com/u/Michael_DeHaan1)\ **Post date:** [November 29, 2014, 10:34pm UTC](https://forum.ansible.com/t/ansible-1-9-dev-34ec877fe3-hangs-on-gather-facts-phase/16918/2 "2014-11-29T22:34:37Z")
I think the easiest thing to do here would to do a checkout on the machine you are managing and then: source ./hacking/env-setup ./hacking/test-module -m setup And see if that hangs. If that does, it’s most likely something in the setup module, rather than a connection issue - which I would say with a large degree of confidence is the case. From there, we can help with some suggestions about how to figure out what part is taking so long to return – it might not be hanging but just taking a very long time, but we’ll see. ---
**Author:** ![Giorgio\_Valoti](https://avatars.discourse-cdn.com/v4/letter/g/a88e57/32.png) [@Giorgio\_Valoti](https://forum.ansible.com/u/Giorgio_Valoti)\ **Post date:** [November 30, 2014, 8:45am UTC](https://forum.ansible.com/t/ansible-1-9-dev-34ec877fe3-hangs-on-gather-facts-phase/16918/3 "2014-11-30T08:45:39Z")
Michael DeHaan \ writes: > I think the easiest thing to do here would to do a checkout on the machine > you are managing and then: > > source ./hacking/env-setup > ./hacking/test-module -m setup > > And see if that hangs. If that does, it's most likely something in the > setup module, rather than a connection issue - which I would say with a > large degree of confidence is the case. > > From there, we can help with some suggestions about how to figure out what > part is taking so long to return -- it might not be hanging but just taking > a very long time, but we'll see. You’re right it does not hang. I retried from my control machine and the gathering facts phase does complete after a very long time, a minute or so. How can I collect additional info in order help you to track down the issue? ---
**Author:** ![Giorgio\_Valoti](https://avatars.discourse-cdn.com/v4/letter/g/a88e57/32.png) [@Giorgio\_Valoti](https://forum.ansible.com/u/Giorgio_Valoti)\ **Post date:** [December 1, 2014, 12:05pm UTC](https://forum.ansible.com/t/ansible-1-9-dev-34ec877fe3-hangs-on-gather-facts-phase/16918/4 "2014-12-01T12:05:54Z")
Giorgio Valoti \ writes: > Michael DeHaan \ writes: > > > I think the easiest thing to do here would to do a checkout on the machine > > you are managing and then: > > > > source ./hacking/env-setup > > ./hacking/test-module -m setup > > > > And see if that hangs. If that does, it's most likely something in the > > setup module, rather than a connection issue - which I would say with a > > large degree of confidence is the case. > > > > From there, we can help with some suggestions about how to figure out what > > part is taking so long to return -- it might not be hanging but just taking > > a very long time, but we'll see. > > You’re right it does not hang. > > I retried from my control machine and the gathering facts phase does > complete after a very long time, a minute or so. > > How can I collect additional info in order help you to track down the > issue? I’ve tried to gather facts with the setup module from my machine with a SmartOS zone and I get back the facts, but some are wrong and I am quite sure that this was \*not\* the case in the past. Here are the most obvious errors: > ansible vm-01.local -i hosts/dev -u root -m setup vm-01.local | success \>\> {     "ansible\_facts": {         "ansible\_distribution": "NA",         "ansible\_distribution\_major\_version": "NA",         "ansible\_distribution\_release": "NA",         "ansible\_distribution\_version": "NA",         "ansible\_os\_family": "NA",         "ansible\_pkg\_mgr": "macports",     },     "changed": false } ---
**Author:** ![Michael\_DeHaan1](https://avatars.discourse-cdn.com/v4/letter/m/5e9695/32.png) [@Michael\_DeHaan1](https://forum.ansible.com/u/Michael_DeHaan1)\ **Post date:** [December 1, 2014, 2:50pm UTC](https://forum.ansible.com/t/ansible-1-9-dev-34ec877fe3-hangs-on-gather-facts-phase/16918/5 "2014-12-01T14:50:30Z")
Thanks for info – how long does this operation take? Curious if you can debug to find individual methods, if not, that’s fine – maybe another SmartOS user could help. ---
**Author:** ![Giorgio\_Valoti](https://avatars.discourse-cdn.com/v4/letter/g/a88e57/32.png) [@Giorgio\_Valoti](https://forum.ansible.com/u/Giorgio_Valoti)\ **Post date:** [December 1, 2014, 7:22pm UTC](https://forum.ansible.com/t/ansible-1-9-dev-34ec877fe3-hangs-on-gather-facts-phase/16918/6 "2014-12-01T19:22:22Z")
Michael DeHaan \ writes: > Thanks for info -- how long does this operation take? A simple ssh command as a baseline: > time ssh root@dev-vm01.local ls -a Warning: Permanently added 'dev-vm01.local,192.168.38.147' (RSA) to the list of known hosts. . .. .ansible .bash\_profile .bashrc .cshrc .irbrc .login .profile .ssh .vimrc ssh root@dev-vm01.local ls -a 0,01s user 0,00s system 0% cpu 1,235 total And with ansible: > time ansible dev-vm01.local -i hosts/localhost-dev -u root -m setup \ ansible dev-vm01.local -i hosts/localhost-dev -u root -m setup 0,18s user 0,17s system 0% cpu 2:05,37 total Hope this helps